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    Microsoft Dynamics CRM 365
    UseDesk
    CRM & ERP systems • Microsoft

    Microsoft Dynamics CRM 365 and UseDesk integration

    Build smart, no-code workflows with Microsoft Dynamics CRM 365 and UseDesk using triggers, actions, and AI logic—automate any process in minutes.

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    Move your historical data in just a few clicks

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    Super easy platform for automations. It's very easy to use. UX and UI is clean and not confusing as other similar apps.

    David K.

    Triggers and actions for UseDesk and Microsoft Dynamics CRM 365 integration

    In Microsoft Dynamics CRM 365 and UseDesk integration triggers start workflows when something happens, while actions make changes in response.

    Triggers 6

    Microsoft Dynamics CRM 365 integration

    A New Entity

    Triggers

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    Microsoft Dynamics CRM 365 integration

    Updating an Entity

    Triggers

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    UseDesk integration

    Comment has been added

    Triggers

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    UseDesk integration

    Ticket has been created

    Triggers

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    Actions 10

    Microsoft Dynamics CRM 365 integration

    Create an Entity

    Actions

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    Microsoft Dynamics CRM 365 integration

    Update an Entity

    Actions

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    UseDesk integration

    Find a tag

    Actions

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    UseDesk integration

    Find ticket by ID

    Actions

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    Great Zapier Alternative. Albato has great potential and offers an incredibly generous deal right now.

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    A good alternative to zapier, make and IFTT. I like the prices they are really cheap compared to the other companies. The support team and the documentation is on point. The UI and the automations possible are what I love most about Albato.

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    Super easy platform for automations. It's very easy to use. UX and UI is clean and not confusing as other similar apps.

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    A tool which is best fit for Automation newbie! The integration of Slack and Calendly has been a game-changer for our team, allowing us to efficiently close more deals.

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    How to Connect Microsoft Dynamics CRM 365 to UseDesk

    Create powerful Microsoft Dynamics CRM 365 integration with UseDesk in just a few simple steps.

    STEP 1

    Connect Microsoft Dynamics CRM 365 to UseDesk

    Log in to Albato, select Microsoft Dynamics CRM 365 and UseDesk, and follow the quick setup steps—no coding required. Integrate Microsoft Dynamics CRM 365 with UseDesk with just a few clicks!

    ShopifyFacebookMicrosoft Dynamics CRM 365 integrationMicrosoft Dynamics CRM 365 integrationSlackClickup
    STEP 2

    Build a workflow for your Microsoft Dynamics CRM 365 and UseDesk integration

    Define what should happen in one app when something changes in the other. Create a seamless workflow that runs on autopilot.

    Microsoft Dynamics CRM 365 integrationArrow

    Trigger

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    UseDesk integrationCheck

    Actions

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    STEP 3

    Map your data

    Pick the fields you want to transfer between Microsoft Dynamics CRM 365 and UseDesk. Customize the data flow to match your process.

    Check

    Synс data

    Check

    Synс data

    Check

    Synс data

    Launch your integration!

    Start your FREE 7-day trial to activate the Microsoft Dynamics CRM 365 + UseDesk integration and access all premium features.

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    How does the integration with Microsoft Dynamics CRM 365 and UseDesk works in Albato?

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    UseDesk integration with Microsoft Dynamics CRM 365

    Microsoft Dynamics CRM 365 integrations

    Microsoft Dynamics CRM 365

    Categories

    • CRM & ERP systems
    • Microsoft

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    Learn how to connect UseDesk to Microsoft Dynamics CRM 365

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    Frequently asked questions about Microsoft Dynamics CRM 365 and UseDesk Integration

    Why is Albato the best alternative to Zapier for integrating Microsoft Dynamics CRM 365 and UseDesk?

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    Albato is the best alternative to Zapier because it’s about 30% cheaper, making it perfect for small businesses, startups, and entrepreneurs who want to save money on automation tools. Unlike other automation platforms, Albato has preserved its original no-code approach, so you don’t need any technical skills to set up automations between Microsoft Dynamics CRM 365 and UseDesk. It’s super easy to use, and you can create powerful workflows without the hassle.

    What really sets Albato apart is its excellent customer support — you get real people helping you, no matter which plan you’re on. So if you're looking for a more affordable, user-friendly solution for integrating Microsoft Dynamics CRM 365 and UseDesk, Albato is the way to go!

    Does Microsoft Dynamics CRM 365 integrate with UseDesk on the free plan?

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    Yes, you can integrate Microsoft Dynamics CRM 365 with UseDesk using Albato's free plan. Upon registration, you receive a 7-day trial with full access to all features, allowing you to set up and test your UseDesk and Microsoft Dynamics CRM 365 integration without limitations. After the trial, the free plan provides 100 transactions and up to 5 active automations, enabling you to maintain your Microsoft Dynamics CRM 365 UseDesk integration at no cost.

    How to connect UseDesk to Microsoft Dynamics CRM 365 for scheduled syncs?

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    To sync UseDesk with Microsoft Dynamics CRM 365 on a scheduled basis, Albato offers flexible scheduling options for your integrations. Whether you need data synchronization or workflow triggers at specific times, days of the week, or custom intervals, you can achieve this easily using API triggers. Simply configure the “Set Schedule” option to define the desired frequency—hourly, on specific weekdays, on selected days of the month, or through a fully customized schedule. Additionally, Albato provides the Scheduled Trigger, which allows you to activate your scenario according to your personalized timetable. This makes Microsoft Dynamics CRM 365 integration with UseDesk seamless and tailored to your specific needs.

    Does Microsoft Dynamics CRM 365 integrate with UseDesk in real time?

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    Yes, Microsoft Dynamics CRM 365 integrates with UseDesk in real time using Albato's flexible trigger system. This system supports two types of triggers: Webhook Triggers and API Triggers.
    Webhook Triggers: These triggers activate your Microsoft Dynamics CRM 365 integration with UseDesk instantly when a specified event occurs in the source application. They enable immediate data transfer and real-time synchronization between your applications.
    API Triggers: These triggers poll your system for new events at regular intervals—every 15 minutes, 10 minutes, or as frequently as every minute, depending on your subscription plan. While not instantaneous, they provide near real-time Microsoft Dynamics CRM 365 and UseDesk integration.
    You can identify the type of trigger by specific icons during the automation setup process in Albato. This allows you to choose the most suitable method for your UseDesk integration with Microsoft Dynamics CRM 365, ensuring your workflows operate according to your requirements.

    How to connect Microsoft Dynamics CRM 365 to UseDesk?

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    Setting up an integration between Microsoft Dynamics CRM 365 and UseDesk on Albato is simple and requires no technical skills. Just follow these steps:
    1. Log in to your Albato account. If you don’t have one yet, sign up — it's quick and easy.
    2. Go to the Integrations section and select Microsoft Dynamics CRM 365 and UseDesk from the list of available apps.
    3. Choose triggers and actions. You’ll need to define an event in Microsoft Dynamics CRM 365 (the trigger) that will cause an action in UseDesk, such as sending data or creating an entry.
    4. Map the fields. Use Albato’s data mapping tool to match specific fields between Microsoft Dynamics CRM 365 and UseDesk, ensuring accurate data transfer.
    Once the integration is live, data will flow seamlessly between Microsoft Dynamics CRM 365 and UseDesk, automating your workflows and saving you time.

    How to connect Microsoft Dynamics CRM 365 to UseDesk to sync historical data?

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    To sync Microsoft Dynamics CRM 365 with UseDesk and transfer historical data, Albato provides a dedicated Migration Mode. This feature allows you to retrieve and send data from past periods, unlike real-time synchronization, which triggers automation only for new events occurring after setup.
    With Migration Mode, you can configure the transfer of data from any desired timeframe—whether for all historical records or through periodic migrations. To check if Migration Mode is available for your UseDesk integration with Microsoft Dynamics CRM 365, log in to your Albato account, select the trigger event for your app, and look for the Migration Mode icon. If it's not visible or you need further clarification, feel free to contact our customer support team for assistance.

    How to connect UseDesk to Microsoft Dynamics CRM 365 for two-way synchronization?

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    To integrate UseDesk with Microsoft Dynamics CRM 365 for two-way synchronization, Albato uses a system of triggers and actions. You can link Microsoft Dynamics CRM 365 to UseDesk by setting up two separate automations. The first automation sent data from Microsoft Dynamics CRM 365 to UseDesk. For instance, when a record is created or updated in Microsoft Dynamics CRM 365, the automation ensures the changes are reflected in UseDesk. The second automation works in reverse, updating Microsoft Dynamics CRM 365 when changes occur in UseDesk.
    To avoid infinite loops or duplicate updates, apply filters—such as updating only when specific data changes—and use unique record identifiers. This approach ensures seamless UseDesk Microsoft Dynamics CRM 365 integration and keeps your data consistent across both platforms.

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