Altegro and MD Audit integration

Altegro integration via Albato helps you automate call tracking and telephony workflows by connecting your communication system with over 1,000 popular apps. With Altegro’s API, you can monitor and react to every stage of incoming calls, from initialization to operator completion, allowing for real-time data transfer and response. Connect Altegro with tools like Google Sheets, Bitrix24, Slack, or Pipedrive to log calls, analyze performance, or trigger follow-up actions. Available triggers include call received, routed to operator, answered, and completed, while actions allow you to initiate new calls programmatically. Improve your call center’s responsiveness and customer engagement with Altegro integration via Albato.

MD Audit offers a streamlined approach to automating store audit and staff assessment processes, integrated within the Albato platform. This solution simplifies the evaluation and monitoring of retail operations and personnel performance, ensuring businesses can maintain high standards of service and operational efficiency. Through its integration with Albato, MD Audit allows users to execute actions such as retrieving store information by ID or obtaining user activity data, providing valuable insights into the day-to-day functioning of retail spaces and staff productivity. The seamless API integration facilitates a smooth connection with other applications, enhancing the overall management and analysis of audit data.