Altegro and Kaiten integration

Altegro integration via Albato helps you automate call tracking and telephony workflows by connecting your communication system with over 1,000 popular apps. With Altegro’s API, you can monitor and react to every stage of incoming calls, from initialization to operator completion, allowing for real-time data transfer and response. Connect Altegro with tools like Google Sheets, Bitrix24, Slack, or Pipedrive to log calls, analyze performance, or trigger follow-up actions. Available triggers include call received, routed to operator, answered, and completed, while actions allow you to initiate new calls programmatically. Improve your call center’s responsiveness and customer engagement with Altegro integration via Albato.

Kaiten emerges as a robust solution within the Albato platform, offering a unified workspace tailored for visualizing and managing workflows across various teams. It seamlessly connects with Albato to automate and streamline your work processes, facilitating a more efficient workflow management system. Through Kaiten's integration capabilities, users can automate actions such as adding comments to cards or finding specific cards based on triggers, which enhances the management and organization of tasks within your team. The API integration enables a smooth connection with other applications, ensuring that your workflows are not only more effective but also aligned with your business goals.