MD Audit and WestCall integration

MD Audit offers a streamlined approach to automating store audit and staff assessment processes, integrated within the Albato platform. This solution simplifies the evaluation and monitoring of retail operations and personnel performance, ensuring businesses can maintain high standards of service and operational efficiency. Through its integration with Albato, MD Audit allows users to execute actions such as retrieving store information by ID or obtaining user activity data, providing valuable insights into the day-to-day functioning of retail spaces and staff productivity. The seamless API integration facilitates a smooth connection with other applications, enhancing the overall management and analysis of audit data.

Automate and streamline your communication processes with WestCall integration on Albato. Seamlessly connect your CRM and cloud PBX from WestCall, unifying customer interactions in a single platform. Enhance your team's efficiency by automating tasks like creating calls and monitoring call quality with WestCall's available triggers, such as Outgoing and Incoming call events. Stay organized and never miss a beat with WestCall's integration with Albato, empowering you to effectively manage and optimize your customer communications.