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Freshworks (Freshdesk) and Zoho Mail integration

Q: Why is Albato the best alternative to Zapier for integrating Freshworks (Freshdesk) and Zoho Mail?

Albato is the best alternative to Zapier because it’s about 30% cheaper, making it perfect for small businesses, startups, and entrepreneurs who want to save money on automation tools. Unlike other automation platforms, Albato has preserved its original no-code approach, so you don’t need any technical skills to set up automations between Freshworks (Freshdesk) and Zoho Mail. It’s super easy to use, and you can create powerful workflows without the hassle.What really sets Albato apart is its excellent customer support — you get real people helping you, no matter which plan you’re on. So if you're looking for a more affordable, user-friendly solution for integrating Freshworks (Freshdesk) and Zoho Mail, Albato is the way to go!

Build smart, no-code workflows with Freshworks (Freshdesk) and Zoho Mail using triggers, actions, and AI logic—automate any process in minutes.

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no time limits on the free plan

no credit card required

Clear pricing with no hidden fees

Efficient transaction management = lower costs

Move your historical data in just a few clicks

Talk to support that actually helps—fast

Trusted by 10,000+ teams around the world

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Super easy platform for automations. It's very easy to use. UX and UI is clean and not confusing as other similar apps.

David K.

Triggers and actions for Zoho Mail and Freshworks (Freshdesk) integration

In Freshworks (Freshdesk) and Zoho Mail integration triggers start workflows when something happens, while actions make changes in response.

Triggers 6

New Contact

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Updated Contact

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New Email

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New Email matching search

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Actions 16

Create a Contact

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Create a Company

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Create new Folder

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Create Draft / Template Email

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What users say about Albato

Great Zapier Alternative. Albato has great potential and offers an incredibly generous deal right now.

Verified user

G2 reviews

A good alternative to zapier, make and IFTT. I like the prices they are really cheap compared to the other companies. The support team and the documentation is on point. The UI and the automations possible are what I love most about Albato.

Rida Z.

G2 reviews

Super easy platform for automations. It's very easy to use. UX and UI is clean and not confusing as other similar apps.

David K.

G2 reviews

A tool which is best fit for Automation newbie! The integration of Slack and Calendly has been a game-changer for our team, allowing us to efficiently close more deals.

Keith T.

G2 reviews

How to Connect Freshworks (Freshdesk) to Zoho Mail

Create powerful Freshworks (Freshdesk) integration with Zoho Mail in just a few simple steps.

STEP 1

Connect Freshworks (Freshdesk) to Zoho Mail

Log in to Albato, select Freshworks (Freshdesk) and Zoho Mail, and follow the quick setup steps—no coding required. Integrate Freshworks (Freshdesk) with Zoho Mail with just a few clicks!

STEP 2

Build a workflow for your Freshworks (Freshdesk) and Zoho Mail integration

Define what should happen in one app when something changes in the other. Create a seamless workflow that runs on autopilot.

Trigger

Actions

STEP 3

Map your data

Pick the fields you want to transfer between Freshworks (Freshdesk) and Zoho Mail. Customize the data flow to match your process.

Synс data

Launch your integration!

Start your FREE 7-day trial to activate the Freshworks (Freshdesk) + Zoho Mail integration and access all premium features.

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Albato revolutionizes the way Freshworks (Freshdesk) and Zoho Mail integrate, providing a seamless connection between customer support and email communication. Albato is a versatile platform designed to simplify the integration of various applications, enabling users to automate workflows without the need for deep technical knowledge. It operates through an intuitive automation builder, where integrations are constructed using triggers—events that set off an automated sequence—and actions, the subsequent tasks performed in response. An example of how Freshworks and Zoho Mail can integrate through Albato involves the creation of a support ticket in Freshdesk triggering an action in Zoho Mail. For instance, when a "Contact Created" event occurs in Freshworks (trigger), it can automatically prompt the creation of a "Draft / Template Email" in Zoho Mail (action). This ensures that every new contact in Freshdesk receives a personalized welcome or follow-up email, streamlining communication and enhancing the customer service experience. Through Albato, integrating these platforms becomes an effortless task, allowing businesses to connect and automate their processes efficiently.

Zoho Mail integration with Freshworks (Freshdesk)

Freshworks (Freshdesk)

Streamline your customer support workflow with Albato by integrating Freshworks (Freshdesk) to connect with over 1,000+ popular applications. This integration, powered by Freshdesk's comprehensive API, enables seamless communication between Freshdesk customer support and essential tools like Microsoft Teams, WhatsApp, Jira Software Cloud, Slack, Salesforce, and Zendesk. Automate tasks such as finding tickets by ID, adding notes, creating tickets, forums, forum topics, categories, companies, and managing contacts. With triggers like "Contact Created," ensure that every customer interaction is captured and addressed efficiently. Enhance your Freshworks CRM and Freshdesk support capabilities, ensuring a superior customer experience through automation and connectivity.

Zoho Mail

Through Albato's Zoho Mail integration, you can unlock the potential to connect Zoho Mail with over 1,000+ popular applications, including Gmail. This integration, powered by Zoho's versatile API, enables users to automate a range of actions such as creating tags, new tasks, and drafting or templating emails directly within Zoho Mail. By integrating Zoho Mail with Gmail via Albato, you ensure a seamless flow of communication and collaboration across platforms, enhancing productivity and streamlining business processes. This connection not only simplifies email management but also leverages the collaborative features of Zoho Mail, making it a powerful tool for the modern workforce.

Learn how to connect Zoho Mail to Freshworks (Freshdesk)

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Freshworks: Automate Business Impact

Freshworks is a Customer Service, IT, and CRM software that's incredibly powerful, yet fast, easy and cost effective.

Frequently asked questions about Freshworks (Freshdesk) and Zoho Mail Integration

Why is Albato the best alternative to Zapier for integrating Freshworks (Freshdesk) and Zoho Mail?

Albato is the best alternative to Zapier because it’s about 30% cheaper, making it perfect for small businesses, startups, and entrepreneurs who want to save money on automation tools. Unlike other automation platforms, Albato has preserved its original no-code approach, so you don’t need any technical skills to set up automations between Freshworks (Freshdesk) and Zoho Mail. It’s super easy to use, and you can create powerful workflows without the hassle.

What really sets Albato apart is its excellent customer support — you get real people helping you, no matter which plan you’re on. So if you're looking for a more affordable, user-friendly solution for integrating Freshworks (Freshdesk) and Zoho Mail, Albato is the way to go!

Does Freshworks (Freshdesk) integrate with Zoho Mail on the free plan?

Yes, you can integrate Freshworks (Freshdesk) with Zoho Mail using Albato's free plan. Upon registration, you receive a 7-day trial with full access to all features, allowing you to set up and test your Zoho Mail and Freshworks (Freshdesk) integration without limitations. After the trial, the free plan provides 100 transactions and up to 5 active automations, enabling you to maintain your Freshworks (Freshdesk) Zoho Mail integration at no cost.

How to connect Zoho Mail to Freshworks (Freshdesk) for scheduled syncs?

To sync Zoho Mail with Freshworks (Freshdesk) on a scheduled basis, Albato offers flexible scheduling options for your integrations. Whether you need data synchronization or workflow triggers at specific times, days of the week, or custom intervals, you can achieve this easily using API triggers. Simply configure the “Set Schedule” option to define the desired frequency—hourly, on specific weekdays, on selected days of the month, or through a fully customized schedule. Additionally, Albato provides the Scheduled Trigger, which allows you to activate your scenario according to your personalized timetable. This makes Freshworks (Freshdesk) integration with Zoho Mail seamless and tailored to your specific needs.

Does Freshworks (Freshdesk) integrate with Zoho Mail in real time?

Yes, Freshworks (Freshdesk) integrates with Zoho Mail in real time using Albato's flexible trigger system. This system supports two types of triggers: Webhook Triggers and API Triggers.
Webhook Triggers: These triggers activate your Freshworks (Freshdesk) integration with Zoho Mail instantly when a specified event occurs in the source application. They enable immediate data transfer and real-time synchronization between your applications.
API Triggers: These triggers poll your system for new events at regular intervals—every 15 minutes, 10 minutes, or as frequently as every minute, depending on your subscription plan. While not instantaneous, they provide near real-time Freshworks (Freshdesk) and Zoho Mail integration.
You can identify the type of trigger by specific icons during the automation setup process in Albato. This allows you to choose the most suitable method for your Zoho Mail integration with Freshworks (Freshdesk), ensuring your workflows operate according to your requirements.

How to connect Freshworks (Freshdesk) to Zoho Mail?

Setting up an integration between Freshworks (Freshdesk) and Zoho Mail on Albato is simple and requires no technical skills. Just follow these steps:

Log in to your Albato account. If you don’t have one yet, sign up — it's quick and easy.
Go to the Integrations section and select Freshworks (Freshdesk) and Zoho Mail from the list of available apps.
Choose triggers and actions. You’ll need to define an event in Freshworks (Freshdesk) (the trigger) that will cause an action in Zoho Mail, such as sending data or creating an entry.
Map the fields. Use Albato’s data mapping tool to match specific fields between Freshworks (Freshdesk) and Zoho Mail, ensuring accurate data transfer.

Once the integration is live, data will flow seamlessly between Freshworks (Freshdesk) and Zoho Mail, automating your workflows and saving you time.

How to connect Freshworks (Freshdesk) to Zoho Mail to sync historical data?

To sync Freshworks (Freshdesk) with Zoho Mail and transfer historical data, Albato provides a dedicated Migration Mode. This feature allows you to retrieve and send data from past periods, unlike real-time synchronization, which triggers automation only for new events occurring after setup.
With Migration Mode, you can configure the transfer of data from any desired timeframe—whether for all historical records or through periodic migrations. To check if Migration Mode is available for your Zoho Mail integration with Freshworks (Freshdesk), log in to your Albato account, select the trigger event for your app, and look for the Migration Mode icon. If it's not visible or you need further clarification, feel free to contact our customer support team for assistance.

How to connect Zoho Mail to Freshworks (Freshdesk) for two-way synchronization?

To integrate Zoho Mail with Freshworks (Freshdesk) for two-way synchronization, Albato uses a system of triggers and actions. You can link Freshworks (Freshdesk) to Zoho Mail by setting up two separate automations. The first automation sent data from Freshworks (Freshdesk) to Zoho Mail. For instance, when a record is created or updated in Freshworks (Freshdesk), the automation ensures the changes are reflected in Zoho Mail. The second automation works in reverse, updating Freshworks (Freshdesk) when changes occur in Zoho Mail.
To avoid infinite loops or duplicate updates, apply filters—such as updating only when specific data changes—and use unique record identifiers. This approach ensures seamless Zoho Mail Freshworks (Freshdesk) integration and keeps your data consistent across both platforms.

Build your automation for free!

Get started

Freshworks (Freshdesk) and Zoho Mail integration

Clear pricing with no hidden fees

Efficient transaction management = lower costs

Move your historical data in just a few clicks

Talk to support that actually helps—fast

Trusted by 10,000+ teams around the world

Triggers and actions for Zoho Mail and Freshworks (Freshdesk) integration

New Contact

Updated Contact

New Email

New Email matching search

Create a Contact

Create a Company

Create new Folder

Create Draft / Template Email

What users say about Albato

How to Connect Freshworks (Freshdesk) to Zoho Mail

Connect Freshworks (Freshdesk) to Zoho Mail

Build a workflow for your Freshworks (Freshdesk) and Zoho Mail integration

Map your data

How does the integration with Freshworks (Freshdesk) and Zoho Mail works in Albato?

Zoho Mail integration with Freshworks (Freshdesk)

Freshworks (Freshdesk)

Zoho Mail

Learn how to connect Zoho Mail to Freshworks (Freshdesk)

Freshworks: Automate Business Impact

Top-Rated SaaS Platforms for Customer Communication in 2025

How to Connect Zoho Mail to Albato

Frequently asked questions about Freshworks (Freshdesk) and Zoho Mail Integration

Why is Albato the best alternative to Zapier for integrating Freshworks (Freshdesk) and Zoho Mail?

Does Freshworks (Freshdesk) integrate with Zoho Mail on the free plan?

How to connect Zoho Mail to Freshworks (Freshdesk) for scheduled syncs?

Does Freshworks (Freshdesk) integrate with Zoho Mail in real time?

How to connect Freshworks (Freshdesk) to Zoho Mail?

How to connect Freshworks (Freshdesk) to Zoho Mail to sync historical data?

How to connect Zoho Mail to Freshworks (Freshdesk) for two-way synchronization?

Build your automation for free!