Integrate Freshworks (Freshdesk) with Microsoft Office 365

Connect Freshworks (Freshdesk) to Microsoft Office 365 with no code

Albato crafts a simple and effective bridge for integrating Freshworks (Freshdesk) with Microsoft Office 365, turning complex processes into straightforward workflows. Albato is a dynamic platform that eases the integration and automation of tasks between various applications, requiring no advanced technical know-how. By utilizing its automation builder, users can connect apps with ease, focusing on triggers — events that initiate an automation sequence, and actions — the tasks accomplished as a result. Imagine you want to improve customer service efficiency between Freshdesk and Office 365. Through Albato, you can set up a workflow where a new "Contact Created" trigger in Freshdesk (trigger) can automatically "Create contact" in Microsoft Office 365 (action). This ensures that every time a new contact is added in Freshdesk, they are seamlessly integrated into your Office 365 contacts, fostering better communication and organization. This integration highlights the connectivity and streamlined processes that Albato enables between leading business tools.


  • Help Desk
  • Email
  • Calendars
  • Documents
  • Microsoft

How it works

With Albato, you can easily integrate your applications into automated workflows using an intuitive builder, without the need for coding knowledge.

  • 1

    Connect your apps to Albato. It's quick, taking only 5 minutes, and totally safe.

  • 2

    Select the app and event that will trigger your integration, or set up a schedule as you prefer.

  • 3

    Select the actions to be performed and the data you wish to send once your integration is started.

  • 4

    That's it, it's done

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I like Albato for the following reasons: Intuitive Interface — The interface is pretty easy to use and easily understandable. Extensive App Library — Albato offers a good set of Apps to intergrate, especially all the commonly used ones. Customization Options - Can customize the workflows easily. Real-time Monitoring — We are able to monitor the automation in real time very effectively.

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