logo main
  • Language
    En
    English
    Portuguese
    Spanish
    • Log inGet started free
    Microsoft Teams
    UseDesk
    Popular • Microsoft • Team Collaboration

    Microsoft Teams and UseDesk integration

    Build smart, no-code workflows with Microsoft Teams and UseDesk using triggers, actions, and AI logic—automate any process in minutes.

    Start for free

    no time limits on the free plan

    no credit card required

    Icon

    Clear pricing with no hidden fees

    Icon

    Efficient transaction management = lower costs

    Icon

    Move your historical data in just a few clicks

    Icon

    Talk to support that actually helps—fast

    Trusted by 10,000+ teams around the world

    Best results
    G2 High Performer 2025
    G2 Regional Leader 2025
    G2 Grid Leader 2025
    Capterra Best Value 2025
    gdpr
    Soc 2
    PH Top of the Day
    Golden Kitty
    PH Product of the Month
    app.integrationsTrustSection.testimonial.author

    Super easy platform for automations. It's very easy to use. UX and UI is clean and not confusing as other similar apps.

    David K.

    Triggers and actions for UseDesk and Microsoft Teams integration

    In Microsoft Teams and UseDesk integration triggers start workflows when something happens, while actions make changes in response.

    Triggers 7

    Microsoft Teams integration

    New Channel Message

    Triggers

    Try it now!
    Microsoft Teams integration

    New Chat Message

    Triggers

    Try it now!
    UseDesk integration

    Comment has been added

    Triggers

    Try it now!
    UseDesk integration

    Ticket has been created

    Triggers

    Try it now!

    Actions 10

    Microsoft Teams integration

    New Channel

    Actions

    Try it now!
    Microsoft Teams integration

    Send Channel Message

    Actions

    Try it now!
    UseDesk integration

    Find a tag

    Actions

    Try it now!
    UseDesk integration

    Find ticket by ID

    Actions

    Try it now!

    What users say about Albato

    capterrastars
    g2stars

    Great Zapier Alternative. Albato has great potential and offers an incredibly generous deal right now.

    Verified user
    Verified user
    G2 reviews

    A good alternative to zapier, make and IFTT. I like the prices they are really cheap compared to the other companies. The support team and the documentation is on point. The UI and the automations possible are what I love most about Albato.

    Rida Z.
    Rida Z.
    G2 reviews

    Super easy platform for automations. It's very easy to use. UX and UI is clean and not confusing as other similar apps.

    David K.
    David K.
    G2 reviews

    A tool which is best fit for Automation newbie! The integration of Slack and Calendly has been a game-changer for our team, allowing us to efficiently close more deals.

    Keith T.
    Keith T.
    G2 reviews

    How to Connect Microsoft Teams to UseDesk

    Create powerful Microsoft Teams integration with UseDesk in just a few simple steps.

    STEP 1

    Connect Microsoft Teams to UseDesk

    Log in to Albato, select Microsoft Teams and UseDesk, and follow the quick setup steps—no coding required. Integrate Microsoft Teams with UseDesk with just a few clicks!

    ShopifyFacebookMicrosoft Teams integrationMicrosoft Teams integrationSlackClickup
    STEP 2

    Build a workflow for your Microsoft Teams and UseDesk integration

    Define what should happen in one app when something changes in the other. Create a seamless workflow that runs on autopilot.

    Microsoft Teams integrationArrow

    Trigger

    Arrow
    Down
    UseDesk integrationCheck

    Actions

    Down
    STEP 3

    Map your data

    Pick the fields you want to transfer between Microsoft Teams and UseDesk. Customize the data flow to match your process.

    Check

    Synс data

    Check

    Synс data

    Check

    Synс data

    Launch your integration!

    Start your FREE 7-day trial to activate the Microsoft Teams + UseDesk integration and access all premium features.

    Get started free7-Day free trial

    How does the integration with Microsoft Teams and UseDesk works in Albato?

    Try this integration

    7-Day free trial!

    UseDesk integration with Microsoft Teams

    Microsoft Teams integrations

    Microsoft Teams

    Categories

    • Popular
    • Microsoft
    • Team Collaboration

    Alternative Apps

    Facebook integrations
    Facebook Conversions API integrations
    Gmail integrations
    Gmail - Receiving Emails integrations
    Google Ads integrations
    Google Sheets integrations
    HTTP Request/Outgoing webhook integrations
    HubSpot integrations
    UseDesk integrations

    UseDesk

    Categories

    • Live Chat
    • Help Desk

    Alternative Apps

    Bachata integrations
    Convert — AI for your sales integrations
    Intercom integrations
    Pact integrations
    Rocket.Chat integrations
    Suitedash integrations
    Talk-me integrations
    Tawk.to integrations

    Learn how to connect UseDesk to Microsoft Teams

    previous
    next

    Frequently asked questions about Microsoft Teams and UseDesk Integration

    Why is Albato the best alternative to Zapier for integrating Microsoft Teams and UseDesk?

    collapsed
    Albato is the best alternative to Zapier because it’s about 30% cheaper, making it perfect for small businesses, startups, and entrepreneurs who want to save money on automation tools. Unlike other automation platforms, Albato has preserved its original no-code approach, so you don’t need any technical skills to set up automations between Microsoft Teams and UseDesk. It’s super easy to use, and you can create powerful workflows without the hassle.

    What really sets Albato apart is its excellent customer support — you get real people helping you, no matter which plan you’re on. So if you're looking for a more affordable, user-friendly solution for integrating Microsoft Teams and UseDesk, Albato is the way to go!

    Does Microsoft Teams integrate with UseDesk on the free plan?

    collapsed
    Yes, you can integrate Microsoft Teams with UseDesk using Albato's free plan. Upon registration, you receive a 7-day trial with full access to all features, allowing you to set up and test your UseDesk and Microsoft Teams integration without limitations. After the trial, the free plan provides 100 transactions and up to 5 active automations, enabling you to maintain your Microsoft Teams UseDesk integration at no cost.

    How to connect UseDesk to Microsoft Teams for scheduled syncs?

    collapsed
    To sync UseDesk with Microsoft Teams on a scheduled basis, Albato offers flexible scheduling options for your integrations. Whether you need data synchronization or workflow triggers at specific times, days of the week, or custom intervals, you can achieve this easily using API triggers. Simply configure the “Set Schedule” option to define the desired frequency—hourly, on specific weekdays, on selected days of the month, or through a fully customized schedule. Additionally, Albato provides the Scheduled Trigger, which allows you to activate your scenario according to your personalized timetable. This makes Microsoft Teams integration with UseDesk seamless and tailored to your specific needs.

    Does Microsoft Teams integrate with UseDesk in real time?

    collapsed
    Yes, Microsoft Teams integrates with UseDesk in real time using Albato's flexible trigger system. This system supports two types of triggers: Webhook Triggers and API Triggers.
    Webhook Triggers: These triggers activate your Microsoft Teams integration with UseDesk instantly when a specified event occurs in the source application. They enable immediate data transfer and real-time synchronization between your applications.
    API Triggers: These triggers poll your system for new events at regular intervals—every 15 minutes, 10 minutes, or as frequently as every minute, depending on your subscription plan. While not instantaneous, they provide near real-time Microsoft Teams and UseDesk integration.
    You can identify the type of trigger by specific icons during the automation setup process in Albato. This allows you to choose the most suitable method for your UseDesk integration with Microsoft Teams, ensuring your workflows operate according to your requirements.

    How to connect Microsoft Teams to UseDesk?

    collapsed
    Setting up an integration between Microsoft Teams and UseDesk on Albato is simple and requires no technical skills. Just follow these steps:
    1. Log in to your Albato account. If you don’t have one yet, sign up — it's quick and easy.
    2. Go to the Integrations section and select Microsoft Teams and UseDesk from the list of available apps.
    3. Choose triggers and actions. You’ll need to define an event in Microsoft Teams (the trigger) that will cause an action in UseDesk, such as sending data or creating an entry.
    4. Map the fields. Use Albato’s data mapping tool to match specific fields between Microsoft Teams and UseDesk, ensuring accurate data transfer.
    Once the integration is live, data will flow seamlessly between Microsoft Teams and UseDesk, automating your workflows and saving you time.

    How to connect Microsoft Teams to UseDesk to sync historical data?

    collapsed
    To sync Microsoft Teams with UseDesk and transfer historical data, Albato provides a dedicated Migration Mode. This feature allows you to retrieve and send data from past periods, unlike real-time synchronization, which triggers automation only for new events occurring after setup.
    With Migration Mode, you can configure the transfer of data from any desired timeframe—whether for all historical records or through periodic migrations. To check if Migration Mode is available for your UseDesk integration with Microsoft Teams, log in to your Albato account, select the trigger event for your app, and look for the Migration Mode icon. If it's not visible or you need further clarification, feel free to contact our customer support team for assistance.

    How to connect UseDesk to Microsoft Teams for two-way synchronization?

    collapsed
    To integrate UseDesk with Microsoft Teams for two-way synchronization, Albato uses a system of triggers and actions. You can link Microsoft Teams to UseDesk by setting up two separate automations. The first automation sent data from Microsoft Teams to UseDesk. For instance, when a record is created or updated in Microsoft Teams, the automation ensures the changes are reflected in UseDesk. The second automation works in reverse, updating Microsoft Teams when changes occur in UseDesk.
    To avoid infinite loops or duplicate updates, apply filters—such as updating only when specific data changes—and use unique record identifiers. This approach ensures seamless UseDesk Microsoft Teams integration and keeps your data consistent across both platforms.

    Build your automation for free!

    Get started