Integrate Help Scout with Microsoft Office 365

Connect Help Scout to Microsoft Office 365 with no code

Integrating Help Scout with Microsoft Office 365 is made simple and efficient through Albato. Albato is a dynamic platform designed to simplify the integration and automation of workflows between various applications. Its user-friendly automation builder allows individuals, without the need for complex technical knowledge, to connect apps and automate processes seamlessly. Albato operates on the principle of triggers and actions; triggers are events that initiate an automation, while actions are the tasks that follow in response. This system provides a straightforward way to set up and manage integrations between your favorite apps. Consider a practical integration between Help Scout and Microsoft Office 365: when a "Conversation Created" event occurs in Help Scout (trigger), it can automatically "Send email" through Microsoft Office 365 to notify the relevant parties or to log the conversation (action). This connection ensures that communication and customer service efforts are efficiently documented and communicated across your team, enhancing service delivery without the need for manual intervention.


  • Help Desk
  • Email
  • Calendars
  • Documents
  • Microsoft

How it works

With Albato, you can easily integrate your applications into automated workflows using an intuitive builder, without the need for coding knowledge.

  • 1

    Connect your apps to Albato. It's quick, taking only 5 minutes, and totally safe.

  • 2

    Select the app and event that will trigger your integration, or set up a schedule as you prefer.

  • 3

    Select the actions to be performed and the data you wish to send once your integration is started.

  • 4

    That's it, it's done

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I like Albato for the following reasons: Intuitive Interface — The interface is pretty easy to use and easily understandable. Extensive App Library — Albato offers a good set of Apps to intergrate, especially all the commonly used ones. Customization Options - Can customize the workflows easily. Real-time Monitoring — We are able to monitor the automation in real time very effectively.

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