How to Connect Help Scout to Albato

8/10/2025

4 min. read

In this article

Help Scout is a customer service platform that helps businesses deliver personalized support with email, live chat, and knowledge base tools. Connect Help Scout with Albato to integrate it with over 1000+ apps, including AI tools like Grok and Claude. Follow the steps below to set it up.

Step-by-step instructions

Go to the Apps section and click Add a connection.

Search for Help Scout, select it, and click Add a connection again.

Name your connection.

Tap the Grant the access button to give access.

Then, click Accept to grant Albato access.

Your connection is ready, and you can now create automations with Albato and Help Scout. If you have any issues, contact support via the live chat on our website.

About Help Scout

Help Scout helps businesses handle all support interactions.

With it, you can:

Track performance with detailed reports and customer satisfaction ratings.
Collaborate across teams using shared inboxes.
Offer real-time assistance through integrated live chat.
Personalize support with customer profiles and history.

Elena Krasnoslobodtseva

Content Manager at Albato

All articles by the Elena Krasnoslobodtseva

Writes step-by-step guides for users

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