Darwin AI and Simla integration

Darwin AI Integration via Albato enables businesses to automate and manage AI-powered conversations within a controlled and compliant environment. Darwin AI provides a centralized platform for monitoring AI sessions, tracking their lifecycle, and ensuring accountability across AI-driven interactions. Using Albato, Darwin AI can be connected to over 1,000 popular applications through API-based automation. Available triggers include session opened, analyzed, replied, forwarded (qualified), closed, unforwarded, and stage transitioned events. These triggers allow companies to react instantly to changes in AI sessions and synchronize data with CRM systems, analytics tools, communication platforms, and internal workflows. The available action enables sending outbound messages using predefined templates, ensuring consistent and compliant responses. By automating AI session management with Albato, organizations improve operational visibility, reduce manual oversight, and scale AI usage securely and efficiently.

Integration with Simla CRM will allow you to link your CRM with other systems in which you work, building a single contour in business processes. Automatically transfer information about transactions and orders to the warehouse accounting system or accounting department. Synchronize information about contacts, contractors and customers. Receive orders from marketplaces and synchronize balances and prices, or set up automatic scenarios for working with delivery services.