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Jira Service Management and Twilio integration

Q: Why is Albato the best alternative to Zapier for integrating Jira Service Management and Twilio?

Albato is the best alternative to Zapier because it’s about 30% cheaper, making it perfect for small businesses, startups, and entrepreneurs who want to save money on automation tools. Unlike other automation platforms, Albato has preserved its original no-code approach, so you don’t need any technical skills to set up automations between Jira Service Management and Twilio. It’s super easy to use, and you can create powerful workflows without the hassle.What really sets Albato apart is its excellent customer support — you get real people helping you, no matter which plan you’re on. So if you're looking for a more affordable, user-friendly solution for integrating Jira Service Management and Twilio, Albato is the way to go!

Build smart, no-code workflows with Jira Service Management and Twilio using triggers, actions, and AI logic—automate any process in minutes.

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Efficient transaction management = lower costs

Move your historical data in just a few clicks

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Trusted by 10,000+ teams around the world

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Super easy platform for automations. It's very easy to use. UX and UI is clean and not confusing as other similar apps.

David K.

Triggers and actions for Twilio and Jira Service Management integration

In Jira Service Management and Twilio integration triggers start workflows when something happens, while actions make changes in response.

Triggers 10

New Requests

Triggers

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Updated Requests

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New call

Triggers

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New SMS

Triggers

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Actions 11

Create request

Actions

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Add a comment

Actions

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Custom API request

Actions

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Send SMS

Actions

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What users say about Albato

Great Zapier Alternative. Albato has great potential and offers an incredibly generous deal right now.

Verified user

G2 reviews

A good alternative to zapier, make and IFTT. I like the prices they are really cheap compared to the other companies. The support team and the documentation is on point. The UI and the automations possible are what I love most about Albato.

Rida Z.

G2 reviews

Super easy platform for automations. It's very easy to use. UX and UI is clean and not confusing as other similar apps.

David K.

G2 reviews

A tool which is best fit for Automation newbie! The integration of Slack and Calendly has been a game-changer for our team, allowing us to efficiently close more deals.

Keith T.

G2 reviews

How to Connect Jira Service Management to Twilio

Create powerful Jira Service Management integration with Twilio in just a few simple steps.

STEP 1

Connect Jira Service Management to Twilio

Log in to Albato, select Jira Service Management and Twilio, and follow the quick setup steps—no coding required. Integrate Jira Service Management with Twilio with just a few clicks!

STEP 2

Build a workflow for your Jira Service Management and Twilio integration

Define what should happen in one app when something changes in the other. Create a seamless workflow that runs on autopilot.

Trigger

Actions

STEP 3

Map your data

Pick the fields you want to transfer between Jira Service Management and Twilio. Customize the data flow to match your process.

Synс data

Launch your integration!

Start your FREE 7-day trial to activate the Jira Service Management + Twilio integration and access all premium features.

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Integrate Jira Service Management with Twilio to automate and streamline your workflows. This integration allows you to sync data, automate tasks, and improve overall efficiency across platforms. Whether you're managing communication, tracking analytics, or handling project management, connecting Jira Service Management with Twilio ensures seamless collaboration and real-time updates. Simplify your processes, reduce manual effort, and focus on what matters most by letting the integration handle routine tasks and data synchronization automatically.

Twilio integration with Jira Service Management

Jira Service Management

Jira Service Management integration via Albato helps you automate IT service workflows by connecting the platform with over 1,000 popular applications. Using its powerful API, you can create custom workflows to streamline request handling, updates, and internal collaboration. Integrate seamlessly with Slack, Google Sheets, Trello, or Microsoft Teams to automatically create requests, add comments, or perform customer transitions. Triggers such as new requests, updates, status changes, or deletions ensure your service desk operates with speed and accuracy. Simplify incident management and improve team efficiency every day with Jira Service Management integration via Albato.

Twilio

Enhance your communication strategies by integrating Twilio with Albato, connecting it to over 1,000+ popular applications. This powerful integration, facilitated by Twilio's comprehensive API, allows for seamless automation of voice, text, chat, video, and email functionalities across your favorite tools like Google Sheets, Google Calendar, Slack, Salesforce, Microsoft Teams, QuickBooks Online, Typeform, HubSpot, Shopify, and Squarespace. Automate actions such as making outbound calls, sending SMS, or initiating calls with TwiML to a Twilio client, phone number, or SIP address. Leverage triggers like "New record complete," "New call," and "New SMS" to synchronize communication efforts and enhance customer engagement. Connect and automate with Twilio via Albato for a streamlined, efficient communication workflow.

Learn how to connect Twilio to Jira Service Management

4 min. read

How to Connect Jira Service Management to Albato

Connect Jira with Albato to integrate it with over 800+ apps, including AI tools like Grok and Claude.

Frequently asked questions about Jira Service Management and Twilio Integration

Why is Albato the best alternative to Zapier for integrating Jira Service Management and Twilio?

Albato is the best alternative to Zapier because it’s about 30% cheaper, making it perfect for small businesses, startups, and entrepreneurs who want to save money on automation tools. Unlike other automation platforms, Albato has preserved its original no-code approach, so you don’t need any technical skills to set up automations between Jira Service Management and Twilio. It’s super easy to use, and you can create powerful workflows without the hassle.

What really sets Albato apart is its excellent customer support — you get real people helping you, no matter which plan you’re on. So if you're looking for a more affordable, user-friendly solution for integrating Jira Service Management and Twilio, Albato is the way to go!

Does Jira Service Management integrate with Twilio on the free plan?

Yes, you can integrate Jira Service Management with Twilio using Albato's free plan. Upon registration, you receive a 7-day trial with full access to all features, allowing you to set up and test your Twilio and Jira Service Management integration without limitations. After the trial, the free plan provides 100 transactions and up to 5 active automations, enabling you to maintain your Jira Service Management Twilio integration at no cost.

How to connect Twilio to Jira Service Management for scheduled syncs?

To sync Twilio with Jira Service Management on a scheduled basis, Albato offers flexible scheduling options for your integrations. Whether you need data synchronization or workflow triggers at specific times, days of the week, or custom intervals, you can achieve this easily using API triggers. Simply configure the “Set Schedule” option to define the desired frequency—hourly, on specific weekdays, on selected days of the month, or through a fully customized schedule. Additionally, Albato provides the Scheduled Trigger, which allows you to activate your scenario according to your personalized timetable. This makes Jira Service Management integration with Twilio seamless and tailored to your specific needs.

Does Jira Service Management integrate with Twilio in real time?

Yes, Jira Service Management integrates with Twilio in real time using Albato's flexible trigger system. This system supports two types of triggers: Webhook Triggers and API Triggers.
Webhook Triggers: These triggers activate your Jira Service Management integration with Twilio instantly when a specified event occurs in the source application. They enable immediate data transfer and real-time synchronization between your applications.
API Triggers: These triggers poll your system for new events at regular intervals—every 15 minutes, 10 minutes, or as frequently as every minute, depending on your subscription plan. While not instantaneous, they provide near real-time Jira Service Management and Twilio integration.
You can identify the type of trigger by specific icons during the automation setup process in Albato. This allows you to choose the most suitable method for your Twilio integration with Jira Service Management, ensuring your workflows operate according to your requirements.

How to connect Jira Service Management to Twilio?

Setting up an integration between Jira Service Management and Twilio on Albato is simple and requires no technical skills. Just follow these steps:

Log in to your Albato account. If you don’t have one yet, sign up — it's quick and easy.
Go to the Integrations section and select Jira Service Management and Twilio from the list of available apps.
Choose triggers and actions. You’ll need to define an event in Jira Service Management (the trigger) that will cause an action in Twilio, such as sending data or creating an entry.
Map the fields. Use Albato’s data mapping tool to match specific fields between Jira Service Management and Twilio, ensuring accurate data transfer.

Once the integration is live, data will flow seamlessly between Jira Service Management and Twilio, automating your workflows and saving you time.

How to connect Jira Service Management to Twilio to sync historical data?

To sync Jira Service Management with Twilio and transfer historical data, Albato provides a dedicated Migration Mode. This feature allows you to retrieve and send data from past periods, unlike real-time synchronization, which triggers automation only for new events occurring after setup.
With Migration Mode, you can configure the transfer of data from any desired timeframe—whether for all historical records or through periodic migrations. To check if Migration Mode is available for your Twilio integration with Jira Service Management, log in to your Albato account, select the trigger event for your app, and look for the Migration Mode icon. If it's not visible or you need further clarification, feel free to contact our customer support team for assistance.

How to connect Twilio to Jira Service Management for two-way synchronization?

To integrate Twilio with Jira Service Management for two-way synchronization, Albato uses a system of triggers and actions. You can link Jira Service Management to Twilio by setting up two separate automations. The first automation sent data from Jira Service Management to Twilio. For instance, when a record is created or updated in Jira Service Management, the automation ensures the changes are reflected in Twilio. The second automation works in reverse, updating Jira Service Management when changes occur in Twilio.
To avoid infinite loops or duplicate updates, apply filters—such as updating only when specific data changes—and use unique record identifiers. This approach ensures seamless Twilio Jira Service Management integration and keeps your data consistent across both platforms.

Build your automation for free!

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Jira Service Management and Twilio integration

Clear pricing with no hidden fees

Efficient transaction management = lower costs

Move your historical data in just a few clicks

Talk to support that actually helps—fast

Trusted by 10,000+ teams around the world

Triggers and actions for Twilio and Jira Service Management integration

New Requests

Updated Requests

New call

New SMS

Create request

Add a comment

Custom API request

Send SMS

What users say about Albato

How to Connect Jira Service Management to Twilio

Connect Jira Service Management to Twilio

Build a workflow for your Jira Service Management and Twilio integration

Map your data

How does the integration with Jira Service Management and Twilio works in Albato?

Twilio integration with Jira Service Management

Jira Service Management

Twilio

Learn how to connect Twilio to Jira Service Management

How to Connect Jira Service Management to Albato

Boost your Black Friday results with Albato

How to connect Twilio to Albato for Twilio integrations

Frequently asked questions about Jira Service Management and Twilio Integration

Why is Albato the best alternative to Zapier for integrating Jira Service Management and Twilio?

Does Jira Service Management integrate with Twilio on the free plan?

How to connect Twilio to Jira Service Management for scheduled syncs?

Does Jira Service Management integrate with Twilio in real time?

How to connect Jira Service Management to Twilio?

How to connect Jira Service Management to Twilio to sync historical data?

How to connect Twilio to Jira Service Management for two-way synchronization?

Build your automation for free!