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AskNicely is a customer experience management platform that helps businesses gather client feedback in real-time. Connect AskNicely with Albato to integrate it with over 800+ apps, including AI tools like Gemini and Grok. Follow the steps below to set it up.
Step-by-step connection instructions
- Log in to your Albato account.
- Navigate to the Apps section and click Add a connection.
- Search for AskNicely, select it, and click Add a connection again.
- Name your connection.
- In a new tab, log into your AskNicely account.
- Go to the Settings section, then click Show API Key.
- Copy your API and Domain keys.
- Paste your Domain and API key into the corresponding fields on the Albato page.
Your connection is ready, and you can now create automations with Albato and AskNicely. If you have any issues, contact support via the live chat on our website.
About AskNicely
AskNicely helps teams gather customer feedback with the Net Promoter Score (NPS) and CSAT measurement.
With it, you can:
- Identify satisfied customers based on internal CX benchmarks and send personalized review requests.
- Assign customer cases to the right teams, track their resolution, and ensure timely follow-up.
- Trigger follow-up actions in your CRM or support tools based on client feedback.
- Customize surveys with logos and branding elements.
