MD Audit and TQM integration

MD Audit offers a streamlined approach to automating store audit and staff assessment processes, integrated within the Albato platform. This solution simplifies the evaluation and monitoring of retail operations and personnel performance, ensuring businesses can maintain high standards of service and operational efficiency. Through its integration with Albato, MD Audit allows users to execute actions such as retrieving store information by ID or obtaining user activity data, providing valuable insights into the day-to-day functioning of retail spaces and staff productivity. The seamless API integration facilitates a smooth connection with other applications, enhancing the overall management and analysis of audit data.

Enhance your contact center's quality control and training with Tinkoff Quality Management integration on Albato. Harness the power of artificial intelligence to seamlessly connect, analyze, and optimize calls and chats with clients. With available actions like importing chats and calls, you can effortlessly automate the process and ensure consistent performance. Enhance your contact center operations by integrating Tinkoff Quality Management with Albato for streamlined automation and improved efficiency.