How to configure automated order transfers and customer creation between Kladana and HubSpot

Kladana and HubSpot: Seamless order transfer and customer creation
3 min. read

In this tutorial, we will configure an integration that performs the following scenario: When a customer places an order in Kladana, it is automatically transferred to HubSpot and a customer and transaction are created.

Make sure that both applications are connected to Albato before creating an automation.

How to connect Kladana.

How to connect HubSpot.

How to create automation

Sign in to your Albato account. Go to the Automation section and click the Create new automation button.


The first step is to set up a trigger.


Triggers are events that trigger an automation. All triggers run in real time; that is, data is transferred the moment the event occurs.

  • Choose Kladana.
  • Choose the Order has been created event.
  • Specify you Kladana connection.


Delivery information is usually found in the counterparty card. To proceed, search for the counterparty in Kladana.

Actions are what Albato performs when your automation is running. Actions also allow you to transfer data to other apps and systems.

  • Choose Kladana.
  • Choose the Counterparty search event.
  • Specify you Kladana connection.

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To customize the step, fill in only one counterparty ID field from the list of values provided in the Kladana - Order has been created step.

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Now move on to the next step. To do this, click on + and then select Action.

  • Choose HubSpot
  • Choose the Create new Contact event.
  • Specify you HubSpot connection.


Fill in the fields in the Create a Customer step.

Select Name, Email, Phone, and other fields from the previous Kladana steps.

Click theSave button.


To transfer the list of products from the order, add the Rows gluing tool to the automation.

Now you're all set!

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When a customer places an order in Kladana, the data is automatically transferred to HubSpot, creating a new customer. You can add unlimited steps to the automation and use other actions in HubSpot, such as creating a new deal, task, or ticket.

If you have questions about setting up integrations, contact our technical support through the the live chat on our website.