Phone Number Formatting
IN THIS ARTICLE
The Phone number formatting tool applies a consistent format to phone numbers received from different apps. Use it before sending numbers to a CRM or another app that needs a specific format.
Add the Tool
- Open the Automation section and add the tool between steps.

Configure the Tool
- Fill in the Source phone number and the Phone mask fields.
Select the source phone number from the sending app’s dropdown list. This example uses a phone number from Google Ads.
Select the required phone mask from the list:

- If you do not enter a country code in {{countryCode}}, the phone number will be transferred without the code. Masks work for any countries.
- If you enter country code, all # characters will be replaced by phone number digits with the code according to the selected mask.
Use the Formatted Number
- After configuring a tool, open the next step settings. In our example the next step is a CRM system.

- Find the Phone field, and select Albato Formatted number value.

The tool formats the phone numbers using the selected mask. This tool can be added to any automations where you need to format phone numbers.
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