Welcome to Albato Help

Phone Number Formatting


IN THIS ARTICLE

The Phone number formatting tool applies a consistent format to phone numbers received from different apps. Use it before sending numbers to a CRM or another app that needs a specific format.

 

Add the Tool

  1. Open the Automation section and add the tool between steps.

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Configure the Tool

  1. Fill in the Source phone number and the Phone mask fields.

Select the source phone number from the sending app’s dropdown list. This example uses a phone number from Google Ads.

Select the required phone mask from the list:

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  • If you do not enter a country code in {{countryCode}}, the phone number will be transferred without the code. Masks work for any countries.
  • If you enter country code, all # characters will be replaced by phone number digits with the code according to the selected mask.
 

Use the Formatted Number

  1. After configuring a tool, open the next step settings. In our example the next step is a CRM system.

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  1. Find the Phone field, and select Albato Formatted number value.

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The tool formats the phone numbers using the selected mask. This tool can be added to any automations where you need to format phone numbers.

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