How to connect YouTrack to Albato

YouTrack: Project management integrations
YouTrack
·
9/18/2023
·
3 min. read

In this article

YouTrack - everything in one place. Track tasks, manage projects, maintain a knowledge base, support your customers, collaborate, and deliver great products.

Available triggers

Triggers are the events that trigger the automation, All triggers run in real time, i,e, data is transferred in the moment the event occurs

  • Issue created
  • Issue updated

Available actions

Actions are what Albato performs when your automation is running, Actions also allow you to transfer data to other apps and systems

  • New issue
  • Update issue
  • Find an issue

Before setting up integrations with YouTrack, connect the tool to Albato.

To do this, go to the Apps section and click the Add a connection button.

Example.png

Select the app and click the Add a connection button.

YouTrack.png

Come up with a name for your connection.

Enter your Domain and API key.

Click the Continue button.

YouTrack (1).png

How to get API key

Go to your YouTrack account.

Either copy the ID from the browser address bar or enter the name of the workspace you used to create the account. Go to the list of system users, select the user who will access the integration, and open the Account Security tab.

Next, create a new token and copy its value.

YouTrack (2).png

Paste the token into the Albato connection field.

The first part of the connection is finished. To receive tickets from YouTrack, we need to create two more workflows in YouTrack, write our JS code there and insert the webhook from the connection into them.

Go to the Workflows tab.

YouTrack (3).png

Create a new Workflow.

YouTrack (4).png

Set a name for your Workflow

YouTrack (5).png

and select the rule:

YouTrack (6).png

Paste the following code:

const albatoHook = '{{albatoHook}}';
const entities = require('@jetbrains/youtrack-scripting-api/entities');
const http = require('@jetbrains/youtrack-scripting-api/http');
const workflow = require('@jetbrains/youtrack-scripting-api/workflow');

function periodToHours(period) {
  return period ? (
    period.getMinutes() / 60 +
    (
      period.getHours() +
      period.getDays() * 8 +
      period.getWeeks() * 40
    )
  ) : 0;
}

function formatValue(value) {
  if (typeof value === 'object' && value !== null) {
    switch (value.$$type) {
      case 'User':
        value = value.fullName;
        break;
      default:
        if ('getPeriodType' in value) {
          value = periodToHours(value);
        } else if (value.constructor.name === 'ImmutableIterableWW') {
          const array = value;
          value = [];
          array.forEach(item => value.push(item.name));
        } else {
          value = value.name;
        }
    }
  }
  return value === undefined ? null : value;
}
exports.rule = entities.Issue.onChange({
  title: workflow.i18n('Send webhook to Albato'),
  guard: function(ctx) {
    return ctx.issue.becomesReported && ctx.issue.isReported;
  },
  action: function(ctx) {
    const issue = ctx.issue;
    const fields = {};
    for (let field in issue.fields) {
      fields[field] = formatValue(issue.fields[field]);
    }
    const tags = [];
    issue.tags.forEach(nameTag => tags.push(nameTag.name));
    const payload = {
      'event': 'newTicket',
      'ticketUrl': issue.url,
      'tags': tags,
      'id': issue.id,
      'summary': issue.summary,
      'description': issue.description,
      'projectId': issue.project.key,
      'project': issue.project.name,
      'dateCreate': issue.created,
      'dateUpdate': issue.updated,
      'fields': fields,
    };
    console.log(issue.tags);
    const connection = new http.Connection(albatoHook, null, 2000);
    connection.addHeader('content-type', 'application/json');
    const response = connection.postSync('', null, payload);
    if (!response.isSuccess) {
      console.warn('Failed to post webhook to Albato. Details: ' + response.toString());
    }
  },
});

This code catches only the creation of tasks, and the following code catches changes to tasks. You can work in one rule, or you can create an additional rule and add the following code to it:

const albatoHook = '{{albatoHook}}';
const entities = require('@jetbrains/youtrack-scripting-api/entities');
const http = require('@jetbrains/youtrack-scripting-api/http');
const workflow = require('@jetbrains/youtrack-scripting-api/workflow');

function periodToHours(period) {
  return period ? (
    period.getMinutes() / 60 +
    (
      period.getHours() +
      period.getDays() * 8 +
      period.getWeeks() * 40
    )
  ) : 0;
}

function formatValue(value) {
  if (typeof value === 'object' && value !== null) {
    switch (value.$$type) {
      case 'User':
        value = value.fullName;
        break;
      default:
        if ('getPeriodType' in value) {
          value = periodToHours(value);
        } else if (value.constructor.name === 'ImmutableIterableWW') {
          const array = value;
          value = [];
          array.forEach(item => value.push(item.name));
        } else {
          value = value.name;
        }
    }
  }
  return value === undefined ? null : value;
}
exports.rule = entities.Issue.onChange({
  title: workflow.i18n('Send webhook to Albato'),
  guard: function(ctx) {
    return !ctx.issue.becomesReported && ctx.issue.isReported;
  },
  action: function(ctx) {
    const issue = ctx.issue;
    const fields = {};
    for (let field in issue.fields) {
      fields[field] = formatValue(issue.fields[field]);
    }
    const tags = [];
    issue.tags.forEach(nameTag => tags.push(nameTag.name));
    const payload = {
      'event': 'changedTicket',
      'ticketUrl': issue.url,
      'tags': tags,
      'id': issue.id,
      'summary': issue.summary,
      'description': issue.description,
      'projectId': issue.project.key,
      'project': issue.project.name,
      'dateCreate': issue.created,
      'dateUpdate': issue.updated,
      'fields': fields,
    };
    console.log(issue.tags);
    const connection = new http.Connection(albatoHook, null, 2000);
    connection.addHeader('content-type', 'application/json');
    const response = connection.postSync('', null, payload);
    if (!response.isSuccess) {
      console.warn('Failed to post webhook to Albato. Details: ' + response.toString());
    }
  },
});

Important!

Now you have to replace in each rule where you inserted the code, in the very first constant "const albatoHook = '{{albatoHook}}';", the value {{albatoHook}}, with the actual webhook from the previously created connection. Copy the webhook from the connection you created to Albato.

YouTrack (8).png

Insert a webhook into each process you create:

YouTrack (7).png

Next, you need to link your Workflow to the project you need. To do this, go back to your Workflow list, select the Workflow you created and link it to the projects:

YouTrack (9).png

Done! Now you can use the YouTrack in your integrations.


YouTrack

Join our newsletter

Hand-picked content and zero spam!

Related articles

Show more
Slack, CRM, and Task Manager Integrations: The Key to a Smooth Workflow
CRM
4 min. read

Slack, CRM, and Task Manager Integrations: The Key to a Smooth Workflow

How to automate task and note creation, saving time and staying organized so you can focus on what matters most.

How to set up HubSpot Integrations with 800+ Apps
HubSpot
2 min. read

How to set up HubSpot Integrations with 800+ Apps

Learn how to integrate HubSpot with 800+ apps through Albato. Step-by-step guide to HubSpot integration and connecting your favorite business tools.

Grok 4, GPT-5, Gemini, and Claude Opus 4.1―All the Recent Updates
13 min. read

Grok 4, GPT-5, Gemini, and Claude Opus 4.1―All the Recent Updates

In this article, you will find an in-depth comparison of Grok, ChatGPT, Gemini, and Claude. Discover their strengths, weaknesses, and which AI chatbot fits your business needs best.

Testing Steps Tool
5 min. read

Testing Steps Tool

Testing Steps tool allows you to run a test on each individual step and view Samples of incoming data

Branching Tool
5 min. read

Branching Tool

A new tool in Albato allows you to run different scenarios within a single automation depending on specific conditions.

How AI Is Changing SaaS Product Design
7 min. read

How AI Is Changing SaaS Product Design

In this article, you’ll learn how to design SaaS products in the age of AI. We’ll discuss UX patterns and practical tips to help you create better products.

Best Sales Automation Apps for Faster Growth
10 min. read

Best Sales Automation Apps for Faster Growth

In this article, you will learn about the best sales automation apps to save time, close more deals, and boost team productivity. Compare features, pricing, and integrations.

Smarter Automations with Workflow Management Software
2 min. read

Smarter Automations with Workflow Management Software

Explore what’s new in Albato: features, apps, and improvements

QuickBooks CRM Integration | Boost Sales & Automate Accounting
5 min. read

QuickBooks CRM Integration | Boost Sales & Automate Accounting

In this article, you will learn how QuickBooks CRM integration can streamline your sales, invoicing, and customer data. Save time and grow your business with a seamless CRM-QuickBooks connection.

Best Productivity Apps 2025 – Streamline Your Daily Tasks
13 min. read

Best Productivity Apps 2025 – Streamline Your Daily Tasks

In this article, you will learn about the top productivity apps—task managers, timers, note tools, and more—to streamline your daily workflow and boost efficiency in 2025.

How Email Marketing Automation Helps Boost Engagement
20 min. read

How Email Marketing Automation Helps Boost Engagement

In this article, you will learn how email marketing automation can increase engagement, save time, and deliver personalized content to your audience more effectively.

How Weeztix Scaled Native Integrations for 300+ Event Organizers with Albato Embedded
6 min. read

How Weeztix Scaled Native Integrations for 300+ Event Organizers with Albato Embedded

By embedding Albato, Weeztix made it way easier to integrate and automate workflows for hundreds of their event organizers.