Albato
  • Language
    En
    English
    Portuguese
    Spanish
  • Welcome to Albato Help

    Improve Your Customer Journey: How to Connect Ortto with Albato


    IN THIS ARTICLE

    Ortto (formerly Autopilot) is a versatile platform for businesses that optimizes customer journey, allowing teams to automate marketing, track engagement, and personalize customer interactions at scale.

    With Albato, you can seamlessly integrate Ortto with over 800 apps to enhance its automation capabilities, improve team productivity, and elevate customer experience.

    Available Triggers:

    Triggers are events that trigger an automation. All triggers run in real time; that is, data is transferred the moment the event occurs.

    • New Contact
    • Contact Added to List
    • Contact Removed From List

    Available Actions:

    Actions are what Albato performs when your automation is running. Actions also allow you to transfer data to other apps and systems.

    • Add/Update Contact
    • Custom API request

    App connection

    Before setting up automations with Ortto, connect the app to Albato.

    1. Log in to your Albato account. If you don't have an account, sign up here.

    2. Go to the Apps section and click the Add a connection button.

    Example.png

    1. In the search bar, type Ortto and select it from the menu. Then, click Add a connection to start the setup process.

    Autopilot_Select app.png

    1. Choose a Name for your connection.

    Autopilot_Connection fields.png

    1. Sign in to your Ortto account to obtain your API key. Expand the CDP tab and select Data sources.

    Albato_Ortto_Data Source tab.png

    1. Click on New data source.

    Albato_Ortto_New data source.png

    1. Choose Custom API (advanced) option.

    Albato_Ortto_Custom API option.png

    1. Give the data source API a name.

    In the Merge strategy fields, select the desired option in Default association. The most common person field used for this purpose is Email. The Association fallback is optional.

    Albato_Ortto_Setup.png

    1. Click on the Create button.

    Albato_Ortto_Create api.png

    1. Copy your API key.

    Albato_Ortto_Copy the data.png

    1. Paste it in the Albato API Key field and click on Continue button.

    Albato_Ortto_Paste the data.png

    Once this process is done, you’ll see a success message and your Ortto account will be connected to Albato.

    Did this answer your question?