Table lookup

Albato Table lookup tool allows you to replace incoming data from a sending app.

Let’s suppose you receive order from store with Paid status. Then you want to update this order status in your CRM. But you cannot send Paid status from online store to CRM system, as it can receive only codes (e.g. 1234). To avoid errors, you need to transform word Paid into a code, i.e, make a table replacement using Albato tool.

We will consider the example with AliExpress and Bitrix24 automation.
First, we create a scenario that responds to order status changes in AliExpress and automatically change statuses in Bitrix24. Our task is to track the cancellation of orders by customers.

AliExpress order statuses

• PLACE_ORDER_SUCCESS
• PAYMENT_PROCESSING
• RISK_CONTROL
• WAIT_SELLER_SEND_GOODS
• SELLER_PART_SEND_GOODS
• WAIT_BUYER_ACCEPT_GOODS
• IN_CANCEL
• FINISH
• ARCHIVE

Bitrix24 funnel stages:

• NEW
• PREPARATION
• PREPAYMENT_INVOICE
• 1 — Yandex.Go delivery
• 2 — Send track number
• EXECUTING
• FINAL_INVOICE
• WON
• LOSE
• APOLOGY

As you can see, they don’t match. You can easily solve this problem using Table lookup tool.

How to set up

Open the Automation builder section, click + button between steps and select the tool.

Then set up Table lookup fields.

1. Name. We create name for new variable. Further in the automation settings we will use this name.
2. Value. Select the value from the list to check if the condition is met.
3. Add a condition. By clicking this button, you add conditions for the tool.
4. Otherwise. Specify the value that will be transferred if the system failed to find a value corresponding to the condition written above.

Here is what we have done:

1. Enter the name for new variable (Test).
2. Select variable from AliExpress directory (Order status)
3. Set up the condition: «If the data from the Value field is equal to IN_CANCEL , then change this value to LOSE«. IN_CANCEL is a system status that AliExpress sends when an order is cancelled. LOSE is a system value for the status of a lost deal in the funnel in our CRM Bitrix24.
4. We specified the value to transfer if the system failed to find a value corresponding to the condition. EXECUTING is a system value of the In Progress funnel status in Bitrix24.

For a note

Open the Apps section to find the system values. Select the app and check the value in the directories. Screenshot shows page with values ​​for Bitrix24.

The tool is set up! You can use its value in next steps.

How to use

Let’s use the duplicates processing feature when creating a new deal in Bitrix24. For the New deal step to work, which actually updates the status of an existing deal, it is necessary to pass the order ID from AliExpress to the Deal title.

Click the Save button. Then set up duplicate processing.

Select Update record if a duplicate is found as a rule and Deal title as a value to search the duplicate.

All fields contains Current value, which means that the field will save the existing data. To update data, we need to specify a new value. click on the Stage field, delete the Current Value and select the variable from Albato Table Lookup tool in other values.

Click Save button. Ready! You have learned how to set up table lookup tool in Albato.