5/24/2025
· 3 min. read
In this article
Infobip is a communication platform that helps businesses connect with customers across SMS, email, voice, WhatsApp, and other messaging channels. By linking Infobip with Albato, you can automate message sending, customer engagement workflows, and real-time notifications across your preferred channels. Follow the steps below to set it up.
- Log in to your account on our platform.
- Go to the Apps section and click Add a connection.
- Search for Infobip, click the app icon, and click Add a connection again.
- Name your connection, then paste your Base URL and API Key.
- To do this, log in to your Infobip account in a new tab.
- Copy your Base URL from your browser’s address bar and paste it into the Base URL field on the Albato page.
- Go to the API keys section in your Infobip account and copy your API key.
- Paste your API key into the API Key field on the Albato page and click Continue.
- Finally, you’ll see a green checkmark confirming Connection successfully created.
Your connection is ready, and you can set up automations with Infobip and Albato. If you have any issues, get in touch with support via the live chat on our website.
About Infobip
Infobip allows teams to personalize customer communication across multiple channels from a single interface.
With Infobip, you can:
- Reach, engage, and retain clients with targeted SMS marketing.
- Segment and target customers based on patterns and past behaviors to improve engagement.
- Boost webshop performance with personalized promotions, real-time notifications, and SMS campaigns.
- Trigger real-time alerts and transactional messages based on customer actions.
