Connecting Telegram to Albato

Connecting Telegram to Albato will allow to send any data, for example from CRM systems, in real time (with minimal delays): orders, transactions, notifications of status change, contact information and much more.

To connect Telegram and Albato, open «Connections» page and click «Add a connection» button.  All connected services are stored on this page. Select Telegram from the list and click «Add a connection».

Albato will generate a special token to connect the messenger with the service.  Open your Telegram, find @AlbatoBot with orange logo on profile picture and send to the chat: /start and symbol combinations (token).

If everything is correct, then bot will reply with the message «The specified token is successfully linked to the current chat.» After this step, return to the connection settings and click the «Save» button.

You may use Telegram  for several connections and receive data in different chats. For example, data for sales department is in one chat and for support department in another.  In this case you need to create a group and add @AlbatoBot there. Then send chat token to this group. The further connections should be added to the group chat.

After this step, return to the connection settings and click the «Save» button. The status in the lower field «Chat is linked» will change from «no» to «yes».

It’s ready! Now Telegram connection can be used with many other services supported by the Albato service.