# How to connect tawk.to to Albato — Albato Help Center

Source: https://albato.com/wiki/articles/tawk-to-live-chat-software-automation

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# How to connect tawk.to to Albato

Last update:  
22/5/2026 · 2 min read

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IN THIS ARTICLE

[tawk.to is a widely-used live chat software](https://albato.com/apps/tawkto) and customer messaging platform that enables businesses to interact with their website visitors in real-time. It offers a free live chat application that allows companies to communicate with customers, provide support, answer inquiries, and engage with website visitors efficiently.

**Available Triggers:**

> Triggers are events that trigger an automation. All triggers run in real time; that is, data is transferred the moment the event occurs.

-   New chat started
-   New chat ended
-   New ticket

Before setting up integrations with **tawk.to** connect the app to Albato.

To do this, go to the **Apps** section and click the **Add a connection** button.

Example.png

Select the app and click the **Add a connection** button.

Come up with a **name** for your connection.

Enter your **API key** and click the **Continue** button.

Tawk.to (1).png

### How to get API key

Sign in to your tawk.to account. Click on your account icon and open the **Edit profile** tab.

Tawk.to (3).png

Go to the **Rest API Keys** tab and click the **Create Key** button.

Tawk.to (4).png

Copy your API key.

Tawk.to (5).png

Go to the Albato connection page and paste the key into the **API key** field.

Tawk.to (6).png

Click the **Continue** button.

The connection is ready!

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