# How to Send Facebook Orders to Bitrix24 via Albato — Albato Help Center

Source: https://albato.com/wiki/articles/sending-facebook-orders-to-bitrix24

Welcome to Albato Help

Search articles

# How to Send Facebook Orders to Bitrix24 via Albato

Last update:  
23/5/2026 · 3 min read

* * *

IN THIS ARTICLE

In this tutorial you will learn how to create an automation with Facebook and Bitrix24. You will get a Contact and a Deal in Bitrix24 from Facebook Lead Ad. Before creating an automation, connect the apps to Albato.

**[Connecting Facebook to Albato](https://blog.albato.com/connecting-facebook-to-albato/)**

**[Connecting Bitrix24 to Albato](https://blog.albato.com/bitrix24-integrations/)**

Sign in to Albato. Opent the Automations tab and click the New button.

2022-08-15\_17-03-10.png

#### Step 1

Fill in the fields:

-   From – Facebook;
-   Event – Ad lead;
-   Connection – created earlier;
-   Page and Form – to send the data from.

#### Step 2

The automation will send the data in real-time mode.

2022-08-16\_13-24-25.png

#### Step 5

-   Where – Bitrix24;
-   Action – New contact;
-   Connection – created earlier.

#### Fields

Now we fill in the fields of the Contact card in Bitrix24:

-   Name. First name parameter from Facebook Ad lead (Step 1);

-   Last name, put a dash as Facebook doesn’t have this parameter;
-   Phone number, parameter from Facebook list.

Example of completed fields:

#### The next step is to set up the Duplicate Search.

Select «Do not create a new record if a duplicate is found», and the value «Phone». In case of a match with the phone number, the last one will be attached as a new deal to the existing contact, instead of creating a new contact.

#### In addition to the contact, we will create a Deal.

To do it, click on «+»  and «Action» buttons:

pub-img-7782-8.png

Fill in the fields:

-   Where – Bitrix24;
-   Action – New deal;
-   Connection –created earlier.

Then click the «Select» button and continue to fill in the fields:

-   Name – type in «FB Deal» and add the parameter from Facebook Ad lead (Step 1);

-   Contact ID, select the Contact ID parameter from Bitrix24 (Step 2)

-   Stage and Deal category , select from the drop-down list:

#### The last step is to set up duplicate deals processing. For the reason that we receive only new orders, we will create a new deal for the contact every time.

Select «Do not check for duplicates, always create a record» and click the «Save» button.

Our automation is ready, start it now!

pub-img-7782-13.png

Did this answer your question?