# How to Connect CustomerX Tracking to Albato — Albato Help Center

Source: https://albato.com/wiki/articles/how-to-connect-customerx-tracking-to-albato

Welcome to Albato Help

Search articles

# How to Connect CustomerX Tracking to Albato

Last update:  
27/5/2026 · 3 min read

* * *

IN THIS ARTICLE

[CustomerX Tracking](https://albato.com/apps/customerx) is a platform that helps sales and customer success teams manage the full customer lifecycle, from tracking interactions and contracts to handling support tickets and financial records.

Connect CustomerX Tracking with Albato to integrate it with 1,000+ apps, including AI tools like [ChatGPT](https://albato.com/apps/openai) or [Grok](https://albato.com/apps/grok), and automate workflows. Follow the steps below to complete the setup.

### Step-by-step instructions

1.  [Log in](https://albato.com/app/user/auth/login?lang=en) to your Albato account.

miro1.png

2.  Go to the **Apps** section and click **Add a connection**.

miro2.png

3.  Type **CustomerX Tracking** in the search field and select it from the results.

customerx\_tracking\_step02.png

4.  [Log in](https://cliente.customerx.com.br/settings/customers/edit) to your CustomerX account. Navigate to **Settings** and open the API credentials page. Copy your **Credential** and **Key** values.

customerx\_tracking\_step01.png

5.  Return to Albato. Name the connection, paste the credential and key into the corresponding fields, then click **Continue**.

customerx\_tracking\_step05.png

Now you can use CustomerX Tracking in your Albato automations. If you have any questions, contact our support via chat.

### About CustomerX Tracking

CustomerX Tracking is a customer management platform designed for B2B sales and customer success teams.

With it, you can:

-   Manage the full customer lifecycle, from prospecting to renewal.
-   Track client interactions, contracts, and support tickets.
-   Monitor financial records and customer health scores.
-   Segment audiences and create targeted customer lists.
-   Assign tasks and track team activity across accounts.

Did this answer your question?