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  • Welcome to Albato Help

    How to Connect Feefo to Albato


    IN THIS ARTICLE

    Feefo is a reviews and customer insights platform that helps businesses collect verified reviews and turn customer feedback into actionable data. It integrates with e-commerce stores, CRMs, and marketing tools to automate review requests and track customer satisfaction. Connect Feefo to Albato to build automations with more than 1,000 apps, including AI services like ChatGPT and Grok.

    Follow the steps below to set it up.

    1. Log in to your Albato account.

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    1. Go to the Apps section and click Add a connection.

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    1. Search for Feefo, select it, and click Add a connection again.

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    1. To use an OAuth 2.0 token, you first need to create an App Key in the Feefo Hub. The App Key controls which resources the service can access and grants access to data for the selected merchant and its sub-merchants.

    In Feefo Hub, open Settings and navigate to App Keys under the Connectivity section.

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    1. Click + Create App Key to generate a new set of credentials. Copy your Client ID and Client Secret.

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    1. Enter your domain in the Domain field, then paste your Client ID and Client Secret. Click Continue.

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    If you have any questions, contact support on the website.

     

    About Feefo

    Feefo helps businesses collect verified customer reviews and turn feedback into data they can act on. Brands use it to manage their reputation, understand customer sentiment, and improve service quality at scale.

    With Feefo you can:

    • Collect verified product and service reviews automatically after a purchase.
    • Track Net Promoter Score and customer satisfaction metrics over time.
    • Display ratings and reviews on your website to build buyer trust.

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