# Microsoft Dynamics CRM 365 and Zendesk Sell integration. Connect Microsoft Dynamics CRM 365 to Zendesk Sell - integrate easy with Albato Source: https://albato.com/connect/microsoft_dynamics_crm_365-with-zendesksell Microsoft Dynamics CRM 365 Zendesk Sell CRM & ERP systems • Microsoft # Microsoft Dynamics CRM 365 and Zendesk Sell integration Build smart, no-code workflows with Microsoft Dynamics CRM 365 and Zendesk Sell using triggers, actions, and AI logic—automate any process in minutes. [Start for free](https://albato.com/app/user/signup?lang=en) no time limits on the free plan no credit card required Icon ### Clear pricing with no hidden fees Icon ### Efficient transaction management = lower costs Icon ### Move your historical data in just a few clicks Icon ### Talk to support that actually helps—fast ## Trusted by 10,000+ teams around the world Best results G2 High Performer 2025 G2 Regional Leader 2025 Best easy of use Capterra Best Value 2026 gdpr Soc 2 PH Top of the Day Golden Kitty PH Product of the Month Best results G2 High Performer 2025 G2 Regional Leader 2025 Best easy of use Capterra Best Value 2026 gdpr Soc 2 PH Top of the Day Golden Kitty PH Product of the Month Super easy platform for automations. It's very easy to use. UX and UI is clean and not confusing as other similar apps. David K. ## Triggers and actions for Zendesk Sell and Microsoft Dynamics CRM 365 integration In Microsoft Dynamics CRM 365 and Zendesk Sell integration triggers start workflows when something happens, while actions make changes in response. Triggers 4 Microsoft Dynamics CRM 365 integration ### Entity created Triggers [Try it now!](https://albato.com/app/user/signup?lang=en "Microsoft Dynamics CRM 365 integration") Microsoft Dynamics CRM 365 integration ### Entity updated Triggers [Try it now!](https://albato.com/app/user/signup?lang=en "Microsoft Dynamics CRM 365 integration") Zendesk Sell integration ### Get Leads Triggers [Try it now!](https://albato.com/app/user/signup?lang=en "Zendesk Sell integration") Zendesk Sell integration ### Get Contacts Triggers [Try it now!](https://albato.com/app/user/signup?lang=en "Zendesk Sell integration") Actions 21 Microsoft Dynamics CRM 365 integration ### Create Entity Actions [Try it now!](https://albato.com/app/user/signup?lang=en "Microsoft Dynamics CRM 365 integration") Microsoft Dynamics CRM 365 integration ### Update Entity Actions [Try it now!](https://albato.com/app/user/signup?lang=en "Microsoft Dynamics CRM 365 integration") Zendesk Sell integration ### Create Contact Actions [Try it now!](https://albato.com/app/user/signup?lang=en "Zendesk Sell integration") Zendesk Sell integration ### Update Contact Actions [Try it now!](https://albato.com/app/user/signup?lang=en "Zendesk Sell integration") ## What users say about Albato capterrastars g2stars Great Zapier Alternative. Albato has great potential and offers an incredibly generous deal right now. Verified user Verified user G2 reviews A good alternative to zapier, make and IFTT. I like the prices they are really cheap compared to the other companies. The support team and the documentation is on point. The UI and the automations possible are what I love most about Albato. Rida Z. Rida Z. G2 reviews Super easy platform for automations. It's very easy to use. UX and UI is clean and not confusing as other similar apps. David K. David K. G2 reviews A tool which is best fit for Automation newbie! The integration of Slack and Calendly has been a game-changer for our team, allowing us to efficiently close more deals. Keith T. Keith T. G2 reviews ## How to Connect Microsoft Dynamics CRM 365 to Zendesk Sell Create powerful Microsoft Dynamics CRM 365 integration with Zendesk Sell in just a few simple steps. STEP 1 ### Connect Microsoft Dynamics CRM 365 to Zendesk Sell Log in to Albato, select Microsoft Dynamics CRM 365 and Zendesk Sell, and follow the quick setup steps—no coding required. Integrate Microsoft Dynamics CRM 365 with Zendesk Sell with just a few clicks! ShopifyFacebookMicrosoft Dynamics CRM 365 integrationMicrosoft Dynamics CRM 365 integrationSlackClickup STEP 2 ### Build a workflow for your Microsoft Dynamics CRM 365 and Zendesk Sell integration Define what should happen in one app when something changes in the other. Create a seamless workflow that runs on autopilot. Microsoft Dynamics CRM 365 integrationArrow Trigger Arrow Down Zendesk Sell integrationCheck Actions Down STEP 3 ### Map your data Pick the fields you want to transfer between Microsoft Dynamics CRM 365 and Zendesk Sell. Customize the data flow to match your process. Check Synс data Check Synс data Check Synс data Launch your integration! Start your FREE 7-day trial to activate the Microsoft Dynamics CRM 365 + Zendesk Sell integration and access all premium features. [Get started free7-Day free trial](https://albato.com/app/user/signup?lang=en) ### How does the integration with Microsoft Dynamics CRM 365 and Zendesk Sell works in Albato? Albato streamlines the integration process between Zendesk Sell and Microsoft Dynamics CRM 365, making it effortless to synchronize your sales and customer relationship management. Albato is a powerful platform designed to simplify the integration and automation of workflows between various applications. It features an automation builder that allows for easy creation of workflows without needing deep technical know-how. With Albato, triggers and actions form the core of automations; triggers initiate the automation process, and actions are the tasks executed in response to these triggers. An integration example between Zendesk Sell and Microsoft Dynamics CRM 365 could be as follows: Whenever a new "Create Contact" action is initiated in Zendesk Sell (trigger), an "Create an Entity" action in Microsoft Dynamics CRM 365 can be automatically executed. This ensures that every time a new contact is added in Zendesk Sell, it is instantly created in Dynamics CRM 365, maintaining consistency and ensuring all customer information is up-to-date across both platforms. This Zendesk Sell and Microsoft Dynamics CRM 365 integration via Albato enhances productivity by automating data synchronization tasks. When this happens... Do this... [ Try this integration 7-Day free trial! ](https://albato.com/app/user/signup?lang=en) ## Zendesk Sell integration with Microsoft Dynamics CRM 365 Microsoft Dynamics CRM 365 integrations [ ### Microsoft Dynamics CRM 365 ](https://albato.com/apps/microsoft_dynamics_crm_365 "Microsoft Dynamics CRM 365 integrations") Categories - CRM & ERP systems - Microsoft Alternative Apps [amoCRM integrations](https://albato.com/apps/amocrm "amoCRM integrations") [HubSpot integrations](https://albato.com/apps/hubspot "HubSpot integrations") [1C (BETA) integrations](https://albato.com/apps/1c "1C (BETA) integrations") [4logist integrations](https://albato.com/apps/4logist "4logist integrations") [5crm integrations](https://albato.com/apps/5crm "5crm integrations") [Agbis integrations](https://albato.com/apps/agbis "Agbis integrations") [Agendor integrations](https://albato.com/apps/agendor "Agendor integrations") [Agile CRM integrations](https://albato.com/apps/agilecrm "Agile CRM integrations") Zendesk Sell integrations [ ### Zendesk Sell ](https://albato.com/apps/zendesksell "Zendesk Sell integrations") Categories - CRM & ERP systems - Sales Automation Alternative Apps [amoCRM integrations](https://albato.com/apps/amocrm "amoCRM integrations") [HubSpot integrations](https://albato.com/apps/hubspot "HubSpot integrations") [1C (BETA) integrations](https://albato.com/apps/1c "1C (BETA) integrations") [4logist integrations](https://albato.com/apps/4logist "4logist integrations") [5crm integrations](https://albato.com/apps/5crm "5crm integrations") [Agbis integrations](https://albato.com/apps/agbis "Agbis integrations") [Agendor integrations](https://albato.com/apps/agendor "Agendor integrations") [Agile CRM integrations](https://albato.com/apps/agilecrm "Agile CRM integrations") ## Learn how to connect Zendesk Sell to Microsoft Dynamics CRM 365 previous [ Best AI Tools 2026: Top Apps for Work & Productivity Frase 62 min. read ### Best AI Tools 2026: Top Apps for Work & Productivity Ranked list of the best AI tools in 2026 for business, SEO, writing, image generation, video, sales, and coding, with pricing and free options. ](https://albato.com/blog/publications/the-best-ai-tools-2025) [ Microsoft Dynamics CRM 365: Get the most out of your CRM software with automation 4 min. read ### Microsoft Dynamics CRM 365: Get the most out of your CRM software with automation In this article, you will learn how Microsoft Dynamics CRM helps businesses manage customer data, generate leads, engage clients, and resolve issues. ](https://albato.com/blog/publications/microsoft-dynamics-crm-365-get-the-most-out-of-your-crm-software-with-automation) [ Smart Vehicles and CRM Integration for Logistics Teams 9 min. read ### Smart Vehicles and CRM Integration for Logistics Teams How connecting smart vehicle and telematics data to your CRM gives support, sales and finance a live view of every delivery, from ETAs to invoicing. ](https://albato.com/blog/publications/smart-vehicles-crm-integration-logistics) [ Best Review Management Software (2026) 12 min. read ### Best Review Management Software (2026) Compare the best review management software for small business in 2026 by price, channels, and CRM fit. 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It’s super easy to use, and you can create powerful workflows without the hassle. What really sets Albato apart is its **excellent customer support** — you get real people helping you, no matter which plan you’re on. So if you're looking for a more affordable, user-friendly solution for integrating Microsoft Dynamics CRM 365 and Zendesk Sell, Albato is the way to go! ### Does Microsoft Dynamics CRM 365 integrate with Zendesk Sell on the free plan? collapsed Yes, you can integrate Microsoft Dynamics CRM 365 with Zendesk Sell using Albato's free plan. Upon registration, you receive a **7-day trial** with full access to all features, allowing you to set up and test your Zendesk Sell and Microsoft Dynamics CRM 365 integration without limitations. After the trial, the free plan provides 100 transactions and up to 5 active automations, enabling you to maintain your Microsoft Dynamics CRM 365 Zendesk Sell integration at no cost. ### How to connect Zendesk Sell to Microsoft Dynamics CRM 365 for scheduled syncs? collapsed To sync Zendesk Sell with Microsoft Dynamics CRM 365 on a scheduled basis, Albato offers flexible scheduling options for your integrations. Whether you need data synchronization or workflow triggers at specific times, days of the week, or custom intervals, you can achieve this easily using API triggers. Simply configure the **“Set Schedule”** option to define the desired frequency—hourly, on specific weekdays, on selected days of the month, or through a fully customized schedule. Additionally, Albato provides the **Scheduled Trigger**, which allows you to activate your scenario according to your personalized timetable. This makes Microsoft Dynamics CRM 365 integration with Zendesk Sell seamless and tailored to your specific needs. ### Does Microsoft Dynamics CRM 365 integrate with Zendesk Sell in real time? collapsed Yes, Microsoft Dynamics CRM 365 integrates with Zendesk Sell in real time using Albato's flexible trigger system. This system supports two types of triggers: Webhook Triggers and API Triggers. **Webhook Triggers:** These triggers activate your Microsoft Dynamics CRM 365 integration with Zendesk Sell instantly when a specified event occurs in the source application. They enable immediate data transfer and real-time synchronization between your applications. **API Triggers:** These triggers poll your system for new events at regular intervals—every 15 minutes, 10 minutes, or as frequently as every minute, depending on your subscription plan. While not instantaneous, they provide near real-time Microsoft Dynamics CRM 365 and Zendesk Sell integration. You can identify the type of trigger by specific icons during the automation setup process in Albato. This allows you to choose the most suitable method for your Zendesk Sell integration with Microsoft Dynamics CRM 365, ensuring your workflows operate according to your requirements. ### How to connect Microsoft Dynamics CRM 365 to Zendesk Sell? collapsed **Setting up an integration between Microsoft Dynamics CRM 365 and Zendesk Sell on Albato is simple and requires no technical skills.** Just follow these steps: 1. **Log in to your Albato account.** If you don’t have one yet, sign up — it's quick and easy. 2. **Go to the Integrations section** and select Microsoft Dynamics CRM 365 and Zendesk Sell from the list of available apps. 3. **Choose triggers and actions.** You’ll need to define an event in Microsoft Dynamics CRM 365 (the trigger) that will cause an action in Zendesk Sell, such as sending data or creating an entry. 4. **Map the fields.** Use Albato’s data mapping tool to match specific fields between Microsoft Dynamics CRM 365 and Zendesk Sell, ensuring accurate data transfer. Once the integration is live, data will flow seamlessly between Microsoft Dynamics CRM 365 and Zendesk Sell, automating your workflows and saving you time. ### How to connect Microsoft Dynamics CRM 365 to Zendesk Sell to sync historical data? collapsed To sync Microsoft Dynamics CRM 365 with Zendesk Sell and transfer historical data, Albato provides a dedicated **Migration Mode**. This feature allows you to retrieve and send data from past periods, unlike real-time synchronization, which triggers automation only for new events occurring after setup. With Migration Mode, you can configure the transfer of data from any desired timeframe—whether for all historical records or through periodic migrations. To check if Migration Mode is available for your Zendesk Sell integration with Microsoft Dynamics CRM 365, log in to your Albato account, select the trigger event for your app, and look for the Migration Mode icon. If it's not visible or you need further clarification, feel free to contact our customer support team for assistance. ### How to connect Zendesk Sell to Microsoft Dynamics CRM 365 for two-way synchronization? collapsed To integrate Zendesk Sell with Microsoft Dynamics CRM 365 for two-way synchronization, Albato uses a system of triggers and actions. You can link Microsoft Dynamics CRM 365 to Zendesk Sell by setting up two separate automations. The first automation sent data from Microsoft Dynamics CRM 365 to Zendesk Sell. For instance, when a record is created or updated in Microsoft Dynamics CRM 365, the automation ensures the changes are reflected in Zendesk Sell. The second automation works in reverse, updating Microsoft Dynamics CRM 365 when changes occur in Zendesk Sell. To avoid infinite loops or duplicate updates, apply filters—such as updating only when specific data changes—and use unique record identifiers. This approach ensures seamless Zendesk Sell Microsoft Dynamics CRM 365 integration and keeps your data consistent across both platforms. ## Build your automation for free! [Get started](https://albato.com/app/user/signup?lang=en)