# JivoChat (JivoSite) and Salesforce integration. Connect JivoChat (JivoSite) to Salesforce - integrate easy with Albato Source: https://albato.com/connect/jivosite-with-salesforce JivoChat (JivoSite) Salesforce Live Chat • Help Desk # JivoChat (JivoSite) and Salesforce integration Build smart, no-code workflows with JivoChat (JivoSite) and Salesforce using triggers, actions, and AI logic—automate any process in minutes. [Start for free](https://albato.com/app/user/signup?lang=en) no time limits on the free plan no credit card required Icon ### Clear pricing with no hidden fees Icon ### Efficient transaction management = lower costs Icon ### Move your historical data in just a few clicks Icon ### Talk to support that actually helps—fast ## Trusted by 10,000+ teams around the world Best results G2 High Performer 2025 G2 Regional Leader 2025 Best easy of use Capterra Best Value 2026 gdpr Soc 2 PH Top of the Day Golden Kitty PH Product of the Month Best results G2 High Performer 2025 G2 Regional Leader 2025 Best easy of use Capterra Best Value 2026 gdpr Soc 2 PH Top of the Day Golden Kitty PH Product of the Month Super easy platform for automations. It's very easy to use. UX and UI is clean and not confusing as other similar apps. David K. ## Triggers and actions for Salesforce and JivoChat (JivoSite) integration In JivoChat (JivoSite) and Salesforce integration triggers start workflows when something happens, while actions make changes in response. Triggers 15 JivoChat (JivoSite) integration ### Chat started Triggers [Try it now!](https://albato.com/app/user/signup?lang=en "JivoChat (JivoSite) integration") JivoChat (JivoSite) integration ### Chat updated Triggers [Try it now!](https://albato.com/app/user/signup?lang=en "JivoChat (JivoSite) integration") Salesforce integration ### Record created Triggers [Try it now!](https://albato.com/app/user/signup?lang=en "Salesforce integration") Salesforce integration ### Update record Triggers [Try it now!](https://albato.com/app/user/signup?lang=en "Salesforce integration") Actions 24 JivoChat (JivoSite) integration ### Send chat message Actions [Try it now!](https://albato.com/app/user/signup?lang=en "JivoChat (JivoSite) integration") Salesforce integration ### Create record Actions [Try it now!](https://albato.com/app/user/signup?lang=en "Salesforce integration") Salesforce integration ### Update record Actions [Try it now!](https://albato.com/app/user/signup?lang=en "Salesforce integration") ## What users say about Albato capterrastars g2stars Great Zapier Alternative. Albato has great potential and offers an incredibly generous deal right now. Verified user Verified user G2 reviews A good alternative to zapier, make and IFTT. I like the prices they are really cheap compared to the other companies. The support team and the documentation is on point. The UI and the automations possible are what I love most about Albato. Rida Z. Rida Z. G2 reviews Super easy platform for automations. It's very easy to use. UX and UI is clean and not confusing as other similar apps. David K. David K. G2 reviews A tool which is best fit for Automation newbie! The integration of Slack and Calendly has been a game-changer for our team, allowing us to efficiently close more deals. Keith T. Keith T. G2 reviews ## How to Connect JivoChat (JivoSite) to Salesforce Create powerful JivoChat (JivoSite) integration with Salesforce in just a few simple steps. STEP 1 ### Connect JivoChat (JivoSite) to Salesforce Log in to Albato, select JivoChat (JivoSite) and Salesforce, and follow the quick setup steps—no coding required. Integrate JivoChat (JivoSite) with Salesforce with just a few clicks! ShopifyFacebookJivoChat (JivoSite) integrationJivoChat (JivoSite) integrationSlackClickup STEP 2 ### Build a workflow for your JivoChat (JivoSite) and Salesforce integration Define what should happen in one app when something changes in the other. Create a seamless workflow that runs on autopilot. JivoChat (JivoSite) integrationArrow Trigger Arrow Down Salesforce integrationCheck Actions Down STEP 3 ### Map your data Pick the fields you want to transfer between JivoChat (JivoSite) and Salesforce. Customize the data flow to match your process. Check Synс data Check Synс data Check Synс data Launch your integration! Start your FREE 7-day trial to activate the JivoChat (JivoSite) + Salesforce integration and access all premium features. [Get started free7-Day free trial](https://albato.com/app/user/signup?lang=en) ### How does the integration with JivoChat (JivoSite) and Salesforce works in Albato? The JivoChat and Salesforce integration makes it easy to engage customers in real-time. By connecting JivoChat's powerful customer service platform with Salesforce's industry-leading CRM, you can maximize customer satisfaction and streamline operations. With features like data synchronization and automated triggers, you can provide efficient, personalized service in no time. When this happens... Do this... [ Try this integration 7-Day free trial! ](https://albato.com/app/user/signup?lang=en) ## Salesforce integration with JivoChat (JivoSite) JivoChat (JivoSite) integrations [ ### JivoChat (JivoSite) ](https://albato.com/apps/jivosite "JivoChat (JivoSite) integrations") Categories - Live Chat - Help Desk Alternative Apps [Bachata integrations](https://albato.com/apps/bachata "Bachata integrations") [Convert — AI for your sales integrations](https://albato.com/apps/convert_ai "Convert — AI for your sales integrations") [Intercom integrations](https://albato.com/apps/intercom "Intercom integrations") [MAX integrations](https://albato.com/apps/max "MAX integrations") [Pact integrations](https://albato.com/apps/pact "Pact integrations") [Radist Online integrations](https://albato.com/apps/radistonline "Radist Online integrations") [Rocket.Chat integrations](https://albato.com/apps/rocketchat "Rocket.Chat integrations") [Suitedash integrations](https://albato.com/apps/suitedash "Suitedash integrations") Salesforce integrations [ ### Salesforce ](https://albato.com/apps/salesforce "Salesforce integrations") Categories - CRM & ERP systems - Popular Alternative Apps [amoCRM integrations](https://albato.com/apps/amocrm "amoCRM integrations") [HubSpot integrations](https://albato.com/apps/hubspot "HubSpot integrations") [1C (BETA) integrations](https://albato.com/apps/1c "1C (BETA) integrations") [4logist integrations](https://albato.com/apps/4logist "4logist integrations") [5crm integrations](https://albato.com/apps/5crm "5crm integrations") [Agbis integrations](https://albato.com/apps/agbis "Agbis integrations") [Agendor integrations](https://albato.com/apps/agendor "Agendor integrations") [Agile CRM integrations](https://albato.com/apps/agilecrm "Agile CRM integrations") ## Learn how to connect Salesforce to JivoChat (JivoSite) previous [ JivoChat: Automate your live chat software 1 min. read ### JivoChat: Automate your live chat software In this article, you will learn how to integrate JivoChat with CRMs to get order notifications via email, SMS, Telegram, and automate calls. ](https://albato.com/blog/publications/jivochat-automate-your-live-chat-software) [ How to scale native integrations quickly and without investing in costly development 3 min. read ### How to scale native integrations quickly and without investing in costly development JivoChat case study: How to scale native integrations 3x faster with reducing dev costs by 90%. ](https://albato.com/blog/publications/jivochat-case) [ Best AI SDR Tools for Outbound Sales (2026) 15 min. read ### Best AI SDR Tools for Outbound Sales (2026) Compare the 9 best AI SDR tools for outbound in 2026 by channel, database, and real pricing, plus how to connect them to your CRM without manual work. ](https://albato.com/blog/publications/best-ai-sdr-tools) [ Smart Vehicles and CRM Integration for Logistics Teams 9 min. read ### Smart Vehicles and CRM Integration for Logistics Teams How connecting smart vehicle and telematics data to your CRM gives support, sales and finance a live view of every delivery, from ETAs to invoicing. ](https://albato.com/blog/publications/smart-vehicles-crm-integration-logistics) [ Best Review Management Software (2026) 12 min. read ### Best Review Management Software (2026) Compare the best review management software for small business in 2026 by price, channels, and CRM fit. 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It’s super easy to use, and you can create powerful workflows without the hassle. What really sets Albato apart is its **excellent customer support** — you get real people helping you, no matter which plan you’re on. So if you're looking for a more affordable, user-friendly solution for integrating JivoChat (JivoSite) and Salesforce, Albato is the way to go! ### Does JivoChat (JivoSite) integrate with Salesforce on the free plan? collapsed Yes, you can integrate JivoChat (JivoSite) with Salesforce using Albato's free plan. Upon registration, you receive a **7-day trial** with full access to all features, allowing you to set up and test your Salesforce and JivoChat (JivoSite) integration without limitations. After the trial, the free plan provides 100 transactions and up to 5 active automations, enabling you to maintain your JivoChat (JivoSite) Salesforce integration at no cost. ### How to connect Salesforce to JivoChat (JivoSite) for scheduled syncs? collapsed To sync Salesforce with JivoChat (JivoSite) on a scheduled basis, Albato offers flexible scheduling options for your integrations. Whether you need data synchronization or workflow triggers at specific times, days of the week, or custom intervals, you can achieve this easily using API triggers. Simply configure the **“Set Schedule”** option to define the desired frequency—hourly, on specific weekdays, on selected days of the month, or through a fully customized schedule. Additionally, Albato provides the **Scheduled Trigger**, which allows you to activate your scenario according to your personalized timetable. This makes JivoChat (JivoSite) integration with Salesforce seamless and tailored to your specific needs. ### Does JivoChat (JivoSite) integrate with Salesforce in real time? collapsed Yes, JivoChat (JivoSite) integrates with Salesforce in real time using Albato's flexible trigger system. This system supports two types of triggers: Webhook Triggers and API Triggers. **Webhook Triggers:** These triggers activate your JivoChat (JivoSite) integration with Salesforce instantly when a specified event occurs in the source application. They enable immediate data transfer and real-time synchronization between your applications. **API Triggers:** These triggers poll your system for new events at regular intervals—every 15 minutes, 10 minutes, or as frequently as every minute, depending on your subscription plan. While not instantaneous, they provide near real-time JivoChat (JivoSite) and Salesforce integration. You can identify the type of trigger by specific icons during the automation setup process in Albato. This allows you to choose the most suitable method for your Salesforce integration with JivoChat (JivoSite), ensuring your workflows operate according to your requirements. ### How to connect JivoChat (JivoSite) to Salesforce? collapsed **Setting up an integration between JivoChat (JivoSite) and Salesforce on Albato is simple and requires no technical skills.** Just follow these steps: 1. **Log in to your Albato account.** If you don’t have one yet, sign up — it's quick and easy. 2. **Go to the Integrations section** and select JivoChat (JivoSite) and Salesforce from the list of available apps. 3. **Choose triggers and actions.** You’ll need to define an event in JivoChat (JivoSite) (the trigger) that will cause an action in Salesforce, such as sending data or creating an entry. 4. **Map the fields.** Use Albato’s data mapping tool to match specific fields between JivoChat (JivoSite) and Salesforce, ensuring accurate data transfer. Once the integration is live, data will flow seamlessly between JivoChat (JivoSite) and Salesforce, automating your workflows and saving you time. ### How to connect JivoChat (JivoSite) to Salesforce to sync historical data? collapsed To sync JivoChat (JivoSite) with Salesforce and transfer historical data, Albato provides a dedicated **Migration Mode**. This feature allows you to retrieve and send data from past periods, unlike real-time synchronization, which triggers automation only for new events occurring after setup. With Migration Mode, you can configure the transfer of data from any desired timeframe—whether for all historical records or through periodic migrations. To check if Migration Mode is available for your Salesforce integration with JivoChat (JivoSite), log in to your Albato account, select the trigger event for your app, and look for the Migration Mode icon. If it's not visible or you need further clarification, feel free to contact our customer support team for assistance. ### How to connect Salesforce to JivoChat (JivoSite) for two-way synchronization? collapsed To integrate Salesforce with JivoChat (JivoSite) for two-way synchronization, Albato uses a system of triggers and actions. You can link JivoChat (JivoSite) to Salesforce by setting up two separate automations. The first automation sent data from JivoChat (JivoSite) to Salesforce. For instance, when a record is created or updated in JivoChat (JivoSite), the automation ensures the changes are reflected in Salesforce. The second automation works in reverse, updating JivoChat (JivoSite) when changes occur in Salesforce. To avoid infinite loops or duplicate updates, apply filters—such as updating only when specific data changes—and use unique record identifiers. This approach ensures seamless Salesforce JivoChat (JivoSite) integration and keeps your data consistent across both platforms. ## Build your automation for free! [Get started](https://albato.com/app/user/signup?lang=en)