In this article
tawk.to is a widely-used live chat software and customer messaging platform that enables businesses to interact with their website visitors in real-time. It offers a free live chat application that allows companies to communicate with customers, provide support, answer inquiries, and engage with website visitors efficiently.
Available Triggers:
Triggers are events that trigger an automation. All triggers run in real time; that is, data is transferred the moment the event occurs.
- New chat started
- New chat ended
- New ticket
Before setting up integrations with tawk.to connect the app to Albato.
To do this, go to the Apps section and click the Add a connection button.
Select the app and click the Add a connection button.
Come up with a name for your connection.
Enter your API key and click the Continue button.
How to get API key
Sign in to your tawk.to account. Click on your account icon and open the Edit profile tab.
Go to the Rest API Keys tab and click the Create Key button.
Copy your API key.
Go to the Albato connection page and paste the key into the API key field.
Click the Continue button.
The connection is ready!
